Shelby Greer • One Local

In the first episode of the From The Frame Up video podcast we chat with Shelby from the customer success team at OneLocal about the online customer journey. With many businesses reacting quickly to the abrupt transition to an online only model, the way consumers navigate the digital space has changed. We break down what a positive virtual experience looks like for today’s consumer as well as some professional expert advice to provide the average business owner with a blueprint to offer a unique customer experience in the digital marketplace.