I unfortunately had to bring my car in for repairs/paint and I wanted to get 'er done properly and without any further issues. Instead of bringing my vehicle in to (with all due respect) a Mama & Papa shop, I... Read moreI unfortunately had to bring my car in for repairs/paint and I wanted to get 'er done properly and without any further issues. Instead of bringing my vehicle in to (with all due respect) a Mama & Papa shop, I decided to look for a reputable and proper shop near my office (Scarborough).

I'm extremely glad that I did. I had the absolute pleasure of dealing with a gentleman named Wayne (service advisor), and after only a little bit, Wayne and I both landed on a number which I was satisfied with.

Everybody I've encountered at CSN Brimell has been proper and polite. It's obvious that they understand that us customers would rather not be there to begin with, so I noticed that although their happy attitude is over-the-top, it's actually nice to encounter this kind of service when dealing with stuff like involuntarily needing the fix your car.

Wayne had also set me up with a fair "deal" for a rental car from Enterprise, which is conveniently only half a block away from their shop.

I'm extremely glad that I chose to bring my whip in to CSN Brimell and you should as well if you're looking for a no BS shop to fix your vehicle.

Thanks Shane & Wayne! Read less

My sincere thanks to everyone at Brimell Paint and Collision Centre, especially Wayne who was such a pleasure to deal with. When I picked up my truck it looked brand new inside and outside. Amazing job! Fantastic experience!

Because I had such a great experience with CSN Brimell 2 months ago under my car insurance, I went back to CSN Brimell for a different problem out of my own pocket. The estimate that they gave me was... Read moreBecause I had such a great experience with CSN Brimell 2 months ago under my car insurance, I went back to CSN Brimell for a different problem out of my own pocket. The estimate that they gave me was very reasonable. The team which consisted of Shane McDonnell, Nelson, Wayne, and other technicians provided superb service to me. They were thorough in their diagnosis of the problem, and fixed the problem based on their assessment. They were also very accommodating to my needs. They were willing to drive me to and pick me up from where I needed to be while my car was being fixed. I highly recommend CSN Brimell to anybody who needs a fantastic body shop with excellent service and wonderful workmanship for their vehicles. Read less

Our Toyota Corolla was rear ended by a truck while waiting for the traffic light to turn green on December 8 , 2022.Having had a very good previous experience with Brimell Toyota Service Department , we recommended their Collision Center... Read moreOur Toyota Corolla was rear ended by a truck while waiting for the traffic light to turn green on December 8 , 2022.Having had a very good previous experience with Brimell Toyota Service Department , we recommended their Collision Center for the rear bumper job to our Insurance Company. When we picked up the car we noticed a minor problem but Gus Stavropoulos CSN Collision Operations Manager reached out to us and rectified the problem to our satisfaction.Gus is a very pleasant, honest individual whom you can trust.We were happy to meet him. The staff especially Shane and Wayne are also very polite and easy to deal with.We plan to use their service in the near future and we can highly recommend them to anybody who need a perfect repair job. Read less

Shane McDonnell, the appraiser at CSN Brimnell is very kind, patient, and thorough. He worked well with my car insurance, CAA, and got the rear end of my car fixed to brand new condition. Shane also was very... Read moreShane McDonnell, the appraiser at CSN Brimnell is very kind, patient, and thorough. He worked well with my car insurance, CAA, and got the rear end of my car fixed to brand new condition. Shane also was very attentive to my questions and requests and had my car repair completed in the timeframe that I requested. The repair work was perfectly and immaculately performed. Linking me to a rental car with Enterprise was also seamless. I thank CSN Brimell and my CAA car insurance for fixing my SUV, and for easing the stress of a collision. Read less

Had my RAV4 repaired. Can’t say enough about the level of service from Wayne, Dave and their staff. Wayne arranged everything, spoke to my insurance company. Pick up/drop off and rental couldn’t have been smoother. When I picked up my... Read moreHad my RAV4 repaired. Can’t say enough about the level of service from Wayne, Dave and their staff. Wayne arranged everything, spoke to my insurance company. Pick up/drop off and rental couldn’t have been smoother. When I picked up my vehicle they had detailed the interior! I couldn’t believe how beautiful it looked. Such a beautiful surprise. The bodywork is perfect , looks brand new.
Anytime my husband or I have taken our RAV4’s for bodywork or replacing a screw to tack up a shield, Wayne has always helped us with nothing but courtesy. I’ve used other body shops but never received this level of customer service. Read less

Took my car in a little while ago for a paint job and they did a wonderful job. Wayne and Shane (aka the dynamic duo) were great to deal with and made sure that everything was perfect before handing me... Read moreTook my car in a little while ago for a paint job and they did a wonderful job. Wayne and Shane (aka the dynamic duo) were great to deal with and made sure that everything was perfect before handing me back the keys.

Thanks guys! Read less

Wayne at the autoshop at Brimell Toyota is a very decent and polite person. He is very professional and knowledgeable . He is very helpful and takes care of the client well. He confirmed to me that my car... Read moreWayne at the autoshop at Brimell Toyota is a very decent and polite person. He is very professional and knowledgeable . He is very helpful and takes care of the client well. He confirmed to me that my car will be fixed completely and he kept his promise. I asked him about the alignment if my car after the repair. He said he took care of that. I received my car today and I hope that there will be no problems arising after the repair. I was informed that there is a warranty for the repair.
Thank you Wayne Read less

Great customer service. Wayne was very helpful and resolved the issue with my vehicle on the spot. I would highly recommend CSN Brimell. Thank you Wayne!

Wayne was AMAZING!! He made our experience so smooth. He always stayed in contact with my husband and I to provide updates with our car. I would definitely recommend to everyone I know!