Quality Vehicle Repairs in Markham

Jennifer who checked me in and Sophia who handled all the services for my car were phenomenal. I did not have any worry that my car was in the right hands after my accident. Sophia was kind enough to not... Read moreJennifer who checked me in and Sophia who handled all the services for my car were phenomenal. I did not have any worry that my car was in the right hands after my accident. Sophia was kind enough to not only text but also called to give me updates. There has been expected delays for all car parts which has been apparent since the beginning of the pandemic, I understood that and I hope every customer understands that also. It is out of anyone’s control. Please give the lovely staff at CSN grace when you are waiting for your car. If I could give them 10 stars I would, also when I picked up my car it was detailed. I greatly appreciated their service. Thank you so much!! Read less

Clark and his team did a fantastic job on my SUV! I was sideswiped in the last snowstorm (other driver’s fault). My insurance company (Intact) recommended CSN Markham. Jessica was very helpful and informative when I brought my vehicle... Read moreClark and his team did a fantastic job on my SUV! I was sideswiped in the last snowstorm (other driver’s fault). My insurance company (Intact) recommended CSN Markham. Jessica was very helpful and informative when I brought my vehicle in and stayed later than biz hrs to accommodate my schedule. They were extremely professional and always kept me updated on the status of my repairs. My SUV looks brand new - inside and out. If your vehicle ever needs body work, I would highly recommend them. Thanks so much Clark! Read less

Our 14 yr. old Camry's engine has been well maintained over the years. Now it was time to pay attention to the body. I was referred to CARSTAR Markham and manager Clark Wilcox. The team did an assessment, we... Read moreOur 14 yr. old Camry's engine has been well maintained over the years. Now it was time to pay attention to the body. I was referred to CARSTAR Markham and manager Clark Wilcox. The team did an assessment, we agreed on the repairs needed and the price, booked an appointment, and in the space of 5 days got back what looks like a brand new vehicle inside and out. Clark and his staff went out of their way to give us top quality service and accommodate our needs. I recommend them highly for their professional approach, courtesy, and excellent results.
It's hard to believe, but 8 months later our car was rear-ended damaging the beautiful work done at CSN Markham. I called and asked if we could get an appointment for that same day. Sophia delayed taking her lunch until I could get to the shop. While awaiting her appraisal of the damage I contacted my insurance company. Since CSN Markham is a trusted partner in collision repair, by the time the estimate was explained to me an email had arrived in the office authorizing the work to be done. We arranged a date to drop off the car. Five days later we got our Camry back looking as good as it had last spring. I can't say enough about the repair crew and the professionalism and friendliness of the front office staff. Clark, Sophia, and Jessica are a pleasure to deal with. Driving home from CSN Markham is like driving a brand new car: invisible repairs, gorgeous paint job, and clean as a whistle inside and out. You can't do better than bringing your vehicle to CSN Markham! Read less

My family members and I have used CSN’s services a number of times over the years, and each time we’ve been very pleased by the quality of the work done and the general ease of the process. Most recently... Read moreMy family members and I have used CSN’s services a number of times over the years, and each time we’ve been very pleased by the quality of the work done and the general ease of the process. Most recently my rear bumper had to be replaced and Clark and his team did a great job with it; I was particularly impressed by the paint job. My car was returned to me cleaned (inside and out). The staff in the office are lovely and take care of arranging things for you and making everything as easy as possible. CSN continues to be our go-to place for autobody work. Read less

Just had my subaru sti repaired here after being rear ended. The ladies at the front were absolutely amazing. Super communicative, calling me to make sure I know they didn't forget about me when insurance was causing problems, answering every... Read moreJust had my subaru sti repaired here after being rear ended. The ladies at the front were absolutely amazing. Super communicative, calling me to make sure I know they didn't forget about me when insurance was causing problems, answering every question I had without issue. The work on my car was phenomenal as well, it looks better than it ever did. I would recommend getting into a car accident just to have the pleasure of dealing with this shop. I couldn't be happier. Read less

Fantastic customer service. I went there to ask for an estimation at 4:45 pm Friday. Even though they close at 5:00 pm, they still gave me a very reasonable estimation. All the staff are very friendly. ... Read moreFantastic customer service. I went there to ask for an estimation at 4:45 pm Friday. Even though they close at 5:00 pm, they still gave me a very reasonable estimation. All the staff are very friendly. They also did an excellent job for my A5 in 2 days with no extra cost. Clark is very professional and helpful. I will recommend them to my friends. Read less

Carstar Markham has always being the only shop our family take our vehicles to. This time when my Tesla was hit by a cargo van, I told my insurance company I would go back to them again.

Lorelei and the manager... Read moreCarstar Markham has always being the only shop our family take our vehicles to. This time when my Tesla was hit by a cargo van, I told my insurance company I would go back to them again.

Lorelei and the manager Clark were super friendly. The shop is a
Direct Repair Facility for majority of the Insurance companies so they are wealth of information when it comes to Insurance claim. Rental vehicle was arranged by the shop. They kept me posted throughout the repair process via email. My car was repaired ahead of schedule.

The body tech did a phenomenal job. My vehicle is Pearl white and the paint match is great. I asked my friend if they could tell which side was repaired and sure enough no one could tell 😜 They did a good job cleaning my car as well.

I am once again very happy with the shop. Strongly recommend ! 👍🏼👍🏼 Read less

Great Customer Service; Front desk as well as manager. I took my vehicle for trunk area damage. Not only they provided reasonable damage estimate promptly but got the parts arranged in just couple of days. They estimated that the work... Read moreGreat Customer Service; Front desk as well as manager. I took my vehicle for trunk area damage. Not only they provided reasonable damage estimate promptly but got the parts arranged in just couple of days. They estimated that the work will be done in 5-7 business days. They did it & completed in 5 days. Very well professionally done. Well deserved 5 star service. I would highly recommend this place for your auto body work repairs. Read less

I had a great experience with Carstar Markham! Sophia handled my file at the beginning and she was extremely professional, knowledgeable, and pleasant to deal with. They followed up with my insurance company, setup the rental, and handled everything basically.... Read moreI had a great experience with Carstar Markham! Sophia handled my file at the beginning and she was extremely professional, knowledgeable, and pleasant to deal with. They followed up with my insurance company, setup the rental, and handled everything basically. Clark and Lorelei both handled my file while Sophia was on vacation and they never missed a step. When I picked up my car, not only was the body work done to perfection but my car was completely detailed which I was not expecting. I would recommend Carstar Markham everyday of the week...thank you Sophia, Clark and Lorelei and anyone else behind the scenes! Read less

I was rear ended a couple of weeks ago. The collision made quite a bit of a mess, including crushing the rear bumper. My insurance company referred me to CARSTAR on Laidlaw. The estimator who examined the car before the... Read moreI was rear ended a couple of weeks ago. The collision made quite a bit of a mess, including crushing the rear bumper. My insurance company referred me to CARSTAR on Laidlaw. The estimator who examined the car before the repair noticed things that I had missed. I had the car back in less time than they originally estimated. They needed one trim piece that took longer to get, so they gave me the car so I had it while they waited for the part. It arrived yesterday, and I took the car in today and they installed it while I waited. I am thrilled with the work that they did. It is as if the accident never happened. They kept me posted on progress during the repair, and all the staff I dealt with were very friendly and helpful. There was one minor issue with the trunk release due to a loose electrical connection, which they fixed at the same time as they installed the last part. Read less