My daughter's car was sideswiped during the snowstorm in December. After the ICBC claim was made, I knew the only place to take it would be Open Road Langley.

They are extremely busy, so I had to make an appointment for... Read moreMy daughter's car was sideswiped during the snowstorm in December. After the ICBC claim was made, I knew the only place to take it would be Open Road Langley.

They are extremely busy, so I had to make an appointment for my estimate for repair.

From the moment of entering the business I was greeted professionally and explained the process.

When we received my daughter's car back, her car looked amazing like it was brand new.

I can't thank Richmond Auto Body enough for the job well done.

We always take our cars here, should they need autobody repair, and we always receive excellent service. Read less

My car came out looking brand new! It was clean completely inside and out along with the repairs. I was not expecting the detailing at all. I was pleasantly surprised! Very pleased indeed!!!

Just wow. From the friendly, personable receptionists, to my estimator who was so professional. Job was done beautifully and exactly within the time quoted. I can't recommend them enough.

Thank you to OpenRoad RAB Langley! They replaced my glass roof for my SUV within one day once they got the part. From the front desk ladies to the shop mechanics everyone was really helpful and exceptional. I'm really happy... Read moreThank you to OpenRoad RAB Langley! They replaced my glass roof for my SUV within one day once they got the part. From the front desk ladies to the shop mechanics everyone was really helpful and exceptional. I'm really happy with the customer service and would easily recommend this shop to anyone. They took their time and answered all my questions including insurance and third party insurance. I would definitely would come back here for any car autobody issues. Read less

Great service, great communication, friendly and knowledgeable staff. Handled the whole process so I didn't have to do much at all. Gave me a complimentary detailed inside and out cleaning of my vehicle at end of repair. Oh and the... Read moreGreat service, great communication, friendly and knowledgeable staff. Handled the whole process so I didn't have to do much at all. Gave me a complimentary detailed inside and out cleaning of my vehicle at end of repair. Oh and the repair was flawless, very well done. Came with a lifetime warranty on the repair as well. Thank you Open Road, job well done. Read less

The work done on the vehicle was very well done and in a timely manner. When the vehicle was dropped off the had a rental already waiting outside for me to use. Great service, will use again for great service.

Everyone was so friendly and knowledgeable! They answered my questions and let me know all the details I needed before I asked. This was my first accident so it was nice that they were able to do so! I appreciate... Read moreEveryone was so friendly and knowledgeable! They answered my questions and let me know all the details I needed before I asked. This was my first accident so it was nice that they were able to do so! I appreciate that the team reached out to me to keep me up to date on my repairs especially considering how busy they were! The receptionist team were also so welcoming and I really appreciated how much of a help they were! My repairs looked amazing and made it look as though my car was brand new! I hopefully will not need to return but if I do I would 100% go back to this company! Read less

A very clean business with excellent customer service. Franco and his crew really went above and beyond to fix my damaged vehicle. Would return to Richmond auto body (Langley location) again in the future, but hoping I won’t have... Read moreA very clean business with excellent customer service. Franco and his crew really went above and beyond to fix my damaged vehicle. Would return to Richmond auto body (Langley location) again in the future, but hoping I won’t have to, laugh out loud! Highly recommended!

Thanks again, Read less

Shop is well run, got to talk to a couple of guys on the floor , I’m a retired production manager of 47 yrs. experience, this shop has a high number of quality people, I watch interactions, and the floor... Read moreShop is well run, got to talk to a couple of guys on the floor , I’m a retired production manager of 47 yrs. experience, this shop has a high number of quality people, I watch interactions, and the floor has a good “ buzz” the work on my truck was impeccable & best of all their detail people are the best , twice now my truck was detailed perfectly. Their foreman look engaged and laid back, guys in a shop always appreciate that attitude. I would recommend this shop ( hopefully they “ maintain the buzz” Read less

Great customer service, Brandon, the manger called and email me couple of times for my vehicle repair updates, after repairing my car looks new. Everything is perfect. Recommend this body shop.