I am pleased with the service offered to me by CSN Regency Waterloo and I would like to thank all the staff especially Bill for their kindness and professionality.
My good experience started when I wanted to change the appointment date... Read moreI am pleased with the service offered to me by CSN Regency Waterloo and I would like to thank all the staff especially Bill for their kindness and professionality.
My good experience started when I wanted to change the appointment date for checking the car and the kindness of Bill to offer me coming before office hours to accommodate my schedule.
After I received the car, I found that they kindly painted other scratches, that are not covered by insurance claim, free of charge.
Thank you agian! Read less

These guys are absolutely top notch. I worked with Bill who was super easy and friendly to deal with. They did such a great job I couldn't even figure where the original damage was :) A+

This shop is wonderful. Fixed my car twice after two collisions, none was my fault.
My Mercedes looks like brand new again.
Great craftsmanship and great customer service. Kudos to Bill.

Excellent shop and very professional. I had my car in for minor body repairs and re-painting and it couldn't have been more of a seamless process. Excellent communication and fast service - highly recommend!

Brought my car here for some front end damage

These guys went above and beyond my expectations

From the first day I met with them all the way until my car was done being fixed they were on it

Took the time to... Read moreBrought my car here for some front end damage

These guys went above and beyond my expectations

From the first day I met with them all the way until my car was done being fixed they were on it

Took the time to explain everything to me called me constantly to update me customer service was top notch repairs were done flawlessly and faster than expected

Highly recommend this shop they made this whole process so much easier and less stressful Read less

Fantastic experience and work from Chris and the team at CSN Recency Waterloo. Friendly and professional service from everyone I interacted with, my car was done quickly and looks good as new! Will definitely be recommending to all my friends... Read moreFantastic experience and work from Chris and the team at CSN Recency Waterloo. Friendly and professional service from everyone I interacted with, my car was done quickly and looks good as new! Will definitely be recommending to all my friends and family. Read less

My parked car was recently in a minor accident and I selected CSN Regency to conduct the repair. Not only did they do an outstanding job correcting the damage to the body, but they found additional damage to one of... Read moreMy parked car was recently in a minor accident and I selected CSN Regency to conduct the repair. Not only did they do an outstanding job correcting the damage to the body, but they found additional damage to one of the spokes of a brand new rim and fixed that as well. I was thoroughly impressed with their attention to detail throughout the process. The vehicle repair was conducted in a timely manner as promised and was thoroughly vacuumed when I went to pick it up. Thank you to the staff and especially Mark for the professional service. Read less

Final paint outcome was great. Quote to insurance was quick, and final service was faster than expected. Truck even came back nicely detailed! Fast, quick and professional. Definitely would recommend.

As a tow truck (CAA) I recommend this shop

Very professional, helpful, efficient and paitient. They worked with us at every step, coordinating with the insurance company and rental agency as well.