The only shop in town that can competently paint a black car. It's the most unforgiving colour as it shows every imperfection

The price may be steep but it shows in the quality. I've been to other shops with cheaper pricing... Read moreThe only shop in town that can competently paint a black car. It's the most unforgiving colour as it shows every imperfection

The price may be steep but it shows in the quality. I've been to other shops with cheaper pricing but you get what you pay for typically. Plenty of orange peel, sanding marks, and wavey bumps when you go to a cheaper shop

There were some issues with the paint but it was dealt with accordingly and in professional manner Read less

CSN Regency is fantastic. Our car needed a bunch of work after an accident - Chris was super helpful in answering all of our questions and making sure we got the parts we wanted. Flawless paint/blending job. These guys went... Read moreCSN Regency is fantastic. Our car needed a bunch of work after an accident - Chris was super helpful in answering all of our questions and making sure we got the parts we wanted. Flawless paint/blending job. These guys went above and beyond and in the end our car looked even better than we thought it would! Highly recommend. Read less

Friendly, helpful...made us feel welcome even though we didn't make an appointment... Offered helpful information/opinion.

Awesome service! Professional support! Patient explanation and communication to customer!
I repaired my car here with a very nice experience.
The people who I am talking to is a very nice gentlemen, helpful and much supportive, very patient to explain all... Read moreAwesome service! Professional support! Patient explanation and communication to customer!
I repaired my car here with a very nice experience.
The people who I am talking to is a very nice gentlemen, helpful and much supportive, very patient to explain all the details for my car.
They even advised me on the best timing to repair the car and how to deal with the insurance company for saving my cost.
After car got fixed, it does looks like a brand new car.
I will go with CSN Regency if I need to fix my car next time.
Thanks for being here and the support. Read less

They fixed my car so well that I couldn't tell that I messed it up in the first place. Very friendly.

Fast and professional. Even cleaned my car inside out.

These people are amazing! Not only are they friendly and polite on the phone, they are also great at leaving voicemails, and even sending updates about your vehicle through email. Usually working with my insurance company is a pain, but... Read moreThese people are amazing! Not only are they friendly and polite on the phone, they are also great at leaving voicemails, and even sending updates about your vehicle through email. Usually working with my insurance company is a pain, but they made it so easy! Not gonna lie, they also vacuumed my front and back seats, and dusted my dash?! 😯😯 lol quite embarrassed as to the state it was in for them to do that, but none the less, I was incredibly impressed and would 100% recommend. Read less

Professional and keep updating you with the status of your car until it get released. Recommend for everyone.

Chris Campbell and his staff are always super easy to work with, transparent about pricing and repairs being done, and also communicate constantly throughout the process. I recommend this body shop to anyone I can, they do not disappoint!!... Read moreChris Campbell and his staff are always super easy to work with, transparent about pricing and repairs being done, and also communicate constantly throughout the process. I recommend this body shop to anyone I can, they do not disappoint!! Thanks again Chris and staff, amazing job as always !! Read less

Professional service, done in a timely manner. They went above and beyond and now my car is in showroom condition, better than when I bought it. The car was cleaned inside and out, and I received prompt updates throughout the... Read moreProfessional service, done in a timely manner. They went above and beyond and now my car is in showroom condition, better than when I bought it. The car was cleaned inside and out, and I received prompt updates throughout the whole repair process. Thanks to Chris and everyone involved, I will continue to recommend /// CSN Regency Waterloo. Read less