They're knowledgable, personable, and I felt absolutely no pressure to buy. They even let me take a look at one of the employee's vehicles because they didn't have one on the lot at the time. This is my second... Read moreThey're knowledgable, personable, and I felt absolutely no pressure to buy. They even let me take a look at one of the employee's vehicles because they didn't have one on the lot at the time. This is my second time getting a vehicle with them and I can't see myself going anywhere else. Read less

I had an amazing experience dealing with Adam Willis and John Kennedy. Adam was respectful when it came to my price range. He was knowledgeable about the 2016 Cruze I bought. He took the time to show me how to... Read moreI had an amazing experience dealing with Adam Willis and John Kennedy. Adam was respectful when it came to my price range. He was knowledgeable about the 2016 Cruze I bought. He took the time to show me how to enable all my features. He was polite, funny. And most importantly he never made me feel pressured. John was incredibly friendly, and had me financed within the hour, with multiple options to choose from. Again he explained all my options well, and I felt no pressure. I felt completely at ease in their hands as I started my process at 12pm Monday and was driving away at 5 pm Tuesday.

It was a pleasure meeting you both, so far I’m loving my new ride and I really do appreciate your approach and prompt service!

Definitely will be recommending Surgenor to anyone who’s in the market! Read less

Brett was fantastic with answering all of our questions and making sure that we felt comfortable with our purchase. Mike was also very helpful and made our day. Definitely recommending this dealership when purchasing a car.

I have been working with Brett Rae trying to get me a new truck for years. I had to keep him on his toes and I'm sure bugged him every time I called. But he was patient, friendly, easy going... Read moreI have been working with Brett Rae trying to get me a new truck for years. I had to keep him on his toes and I'm sure bugged him every time I called. But he was patient, friendly, easy going and never gave up trying to find me the best deal.

He got a trade in truck and before it was even on the lot for sale, he called and said "I might have a truck coming in that would be perfect for you". It was exactly what I was looking for. He made sure I got everything added that I wanted and made sure John the finance guy had me covered for warranties. He didn't hide anything and gave me an all in price that was perfect.

If anyone if looking for the best salesman in Ottawa. Go see Brett, he will make you the best deal possible and he has the best attitude and personality out there. Read less

I received amazingly good service at this dealership. It was my first time buying a car and from walking in to walking out I was treated courteously and promptly. My salesman was Brett Rae and I cannot say enough good... Read moreI received amazingly good service at this dealership. It was my first time buying a car and from walking in to walking out I was treated courteously and promptly. My salesman was Brett Rae and I cannot say enough good things about the effort he went to in order to not only make sure I was going to be happy with the vehicle I was interested in, but to get me the very best deal he could.
I strongly recommend this dealership. The cars are good and the staff really works to take care of you. Read less

If I could give a higher rating I would! Brett is by far the best sales rep I have ever dealt with! He was exceptional and attentive to all of my needs during the original sale and through to the... Read moreIf I could give a higher rating I would! Brett is by far the best sales rep I have ever dealt with! He was exceptional and attentive to all of my needs during the original sale and through to the delivery process. When a minor cosmetic issue arose during the delivery of my vehicle, his response at all levels was immediate and thorough.

I would highly recommend this dealer for all future vehicle purchases.. Thank you Brett, Chad and John for everything. Read less