Fantastic car buying experience! Friendly service, no back and forth sketchy car salesman vibes, and everyone I dealt with listened to me rather than trying to tell me what I wanted. Great experience overall and I will definitely shop here... Read moreFantastic car buying experience! Friendly service, no back and forth sketchy car salesman vibes, and everyone I dealt with listened to me rather than trying to tell me what I wanted. Great experience overall and I will definitely shop here again as well as recommend to others. Read less

Always treated well and everyone seems happy. Brett is a great person to deal with. Always honest and listens to what we wanted .I had not bought a vehicle there in a few years and the people there are why... Read moreAlways treated well and everyone seems happy. Brett is a great person to deal with. Always honest and listens to what we wanted .I had not bought a vehicle there in a few years and the people there are why I will always return. Read less

We recently purchased a Chevy Equinox from this dealership. The whole process, from start to finish was painless. Salesperson Adam made my wife and I feel like valued customers and he, along with Mr. Kennedy made us feel... Read moreWe recently purchased a Chevy Equinox from this dealership. The whole process, from start to finish was painless. Salesperson Adam made my wife and I feel like valued customers and he, along with Mr. Kennedy made us feel like family.
Our vehicle questions were answered concisely, with a true interest for providing honest, accurate information. Adam was able to provide a vehicle price which was most agreeable to my wife and I.

If you are looking to purchase a new or used vehicle, this is definitely a place to check out. In today's world where car dealerships offer similar vehicles, for similar pricing, they must set themselves apart with customer handling. Surgenor Barrhaven does just that with honest, sincere customer appreciation. Thank you Adam and John for setting the bar in customer service. It was a delight to deal with you both.

We will be back.

Theresa & Bob Read less

It was an amazing experience. Brett , sales representative ,is very nice person , friendly and clear in explanation of pros and cons of my new car.He convinced me by his way of the accuracy in describe every single... Read moreIt was an amazing experience. Brett , sales representative ,is very nice person , friendly and clear in explanation of pros and cons of my new car.He convinced me by his way of the accuracy in describe every single detail. There were a problem in paper works which that I got a letter from the company that made life insurance of my gmc Denali 2020 said that the term has change after about one month of purchasing. I sent an email to the office agent,Mr Kennedy, who finish my documents but he didn't respond to my email so I forward the file to my lawyer and that was the only headache I got from them. finally I can give the four stars to sales and no star for that leak. Read less

Shout out to Chad M. and the staff at Surgenor Barrhaven. We were in the market for a second vehicle and came across a great used vehicle on their website. The process to purchase during these COVID times was... Read moreShout out to Chad M. and the staff at Surgenor Barrhaven. We were in the market for a second vehicle and came across a great used vehicle on their website. The process to purchase during these COVID times was well done, non-intrusive and we felt safe the entire time. The vehicle was meticulous when we picked it up and the paperwork was 100% ready including licensing. Highly recommend after the experience we had. Read less

I was in a fender bender, and my insurance recommended this Surgenor Body Shop. And I must say I am so grateful they did. Mike was very professional and polite. He made me feel calm in a stressful time. He... Read moreI was in a fender bender, and my insurance recommended this Surgenor Body Shop. And I must say I am so grateful they did. Mike was very professional and polite. He made me feel calm in a stressful time. He even went above and beyond to confirm the rental with Enterprise as well so I didn't have to worry about it. The time it took to fix as well was so quick. It came out amazing, and you would never have guessed it was in an accident. Highly recommend them! Read less

I had the best experience with a Salesman named Brett. He was so easy going, honest and you could tell he cared more about making sure we were taken care off than anything else. I will be recommending Brett to... Read moreI had the best experience with a Salesman named Brett. He was so easy going, honest and you could tell he cared more about making sure we were taken care off than anything else. I will be recommending Brett to all my friends and family Read less

A big thank you to Adam Willis and the rest of the team for making my first truck purchase a real pleasure. Took delivery of my new Sierra Elevation today and i couldn't be happier. Everything was as it... Read moreA big thank you to Adam Willis and the rest of the team for making my first truck purchase a real pleasure. Took delivery of my new Sierra Elevation today and i couldn't be happier. Everything was as it should be. Adam was a true professional throughout the entire process. He was attentive, knowledgeable and calm from beginning to end. In my eyes, this is a great way to do business. Thank you again. Andrew Read less

My Husband and I have been searching for months to find the best deal for a reliable vehicle within our budget. After trying at other dealerships it became very clear that a lot of dealerships and salesman were only interested... Read moreMy Husband and I have been searching for months to find the best deal for a reliable vehicle within our budget. After trying at other dealerships it became very clear that a lot of dealerships and salesman were only interested in making money. We contacted Surgenor Barrhaven, and a young man named Brett helped us. Right from the first moment we spoke we knew he was trust worthy and was more interested in making sure that we were taken care of then how much money he was making.

We ended up purchasing our vehicle through him and the experience couldn't have been better made us feel like family and we couldn't be happier with the vehicle. Read less

Hi,

Recently my wife and I purchased a new 2020 Chevrolet Silverado Custom right as the first stage of the Covid-19 re-opening began. While shopping around the Ottawa market, I was luckily enough to get ahold of someone at Surgenor Barrhaven.... Read moreHi,

Recently my wife and I purchased a new 2020 Chevrolet Silverado Custom right as the first stage of the Covid-19 re-opening began. While shopping around the Ottawa market, I was luckily enough to get ahold of someone at Surgenor Barrhaven. I was told someone would call me back with some information about the current stock. Later on that day, Adam Willis called and told me that he had trucks in stock and we made an appointment to look at them. Adam was straight forward. He answered all of our questions, gave us a price on trade in immediately and was very knowledgable about the product. We also found the Covid-19 protocol was second to none with sanitization of the new vehicle and show room sanitizer available.

After receiving the vehicle it needed some small body work done, heated seats installed and rims put on. With a global pandemic currently going on, it’s very difficult to have care of our 3 small children while we drop off a vehicle. Surgenor Barrhaven offered us a rental vehicle for our first appointment and had the vehicle picked up and dropped back off once the work was complete for our second appointment. This small gesture made it clear that the staff at Surgenor Barrhaven go above and beyond.

With a Chevrolet dealership within walking distance from my house it would be very convenient to purchase and service a vehicle with the competitor, however the staff and service at Surgenor Barrhaven cannot be compared. Read less