Professional Car Repair in Tilbury

Tilbury CSN was there for my family during a time of need, our vehicle was stolen and a month or so later recovered. Needing a substantial amount of repairs they knocked it out of the park! Our vehicle looks BRAND NEW and SO clean and we couldn’t be more grateful! Thank you Tilbury CSN ! Your hard work does NOT go unnoticed 🙏🏽

My BRAND NEW car was hit in a parking lot and the person who hit my car was honest and told me — we went through insurance and of course insurance wanted me to go to where they suggested. I was very hesitant as to where I wanted to go because my car was just a few months old. I ended up booking with whoever the insurance company wanted me to go to but I had a weird feeling and needed a second opinion. My car is a Ford from Ford Leamington - I called the dealer and asked where they service the cars from the dealer and they told me CSN Collison. I called them and I bet the owner can tell you she will remember how upset I was that my new car was hit and how insurance was messing around. When I asked for answers from insurance they were giving me the answers I wanted to hear but couldn’t prove to me that they were going to do what I wanted. So when I called CSN collision, the owner, was so wonderful and talked me through the entire process and ended with “you don’t have to choose us, It’s ultimately up to you.”
She was so honest with what would happen, I told her what I wanted to happen with the car and she made it a dream come true. I bet she could hear the frustration I had and how worried I was about what was going to happen / be put back on the car. She booked me in to bring the car to assess (took less than 10 mins), when the parts came in (took a few weeks but no fault of hers or the body shop) she called me and we made an appt to get the car in — rental car was already at the body shop waiting for me. I dropped my car off at scheduled date and again less than 10 mins to go over the rental agreement and discuss next steps of work on my car.
Monday my car went in, she started work on it almost immediately than Friday afternoon she called and it was ready. I went to the body shop and everything was ready, another 10 min visit — start to finish. She walked with me to my car and went over all the things that were fixed. I could’ve cried, my car looks better than it did coming off the lot. They detailed the entire inside of the car — even though the damage was entirely outside.
Going forward, I will not follow the suggestions of the insurance company and continue to bring my car to CSN collision. She has restored my faith in body shops and her team did an EXCELLENT job from the time I walked in to have my car assessed to the time I picked up my car.

Thank you CSN collision…I am one happy customer!

CSN Collision in Tilbury and Chatham gave excellent service. They were very considerate and helpful. When I explained I was going away for a few months they managed to get my car in and repaired quickly. The front end of my car looks brand new and they even cleaned the interior for me. Very satisfied.

I would never hesitate to go here or recommend CSN. Amanda was amazing at answering my questions, and also showing a lot of compassion with how I was feeling about my situation with my vehicle (which I may have an unhealthy attachment to...lol). Jason was amazing at taking the time at explaining the situation, and the whys, how's, ifs, etc. And he also was very compassionate and patient, going above and beyond by moving my damaged vehicle to the back so I didn't keep seeing it every time we drove by. Which was very much appreciated. Highly recommend!

Very pleased with the quality of the work and would highly recommend CSN Collision. They kept me updated on everything. Awesome Job on getting my car back to the original condition!! Excellent Service 😊Thank you

Took my Chevy Spark there to get the hood fixed from a couple of rock chips. Came back looking like new, and they cleaned the car well. Great way to show customer appreciation.

The staff at CSN went over and above to repair my brothers Saab. Having lost my younger brother a couple of months ago, I needed a team to treat this car with the care it needed to bring it back to its original condition. Ryan and his team not only went the distance but they were compassionate and caring during this very difficult time. Without question, CSN Tilbury will be my go to forever. Thank you everyone. An absolutely superb job.

My 2012 Journey had a dent in the back left passenger side right on the angle at the bottom. It was repaired and painted to perfection. When I picked up my car it was vacuumed and sparkled. Customer service was second to none. Thank you!

CSN in Tilbury were fantastic. They took care of everything and I couldn't be happier with the way my truck was returned to me. Thank you for the great work and the excellent customer service.

I would recommend CSN Tilbury/CK Auto Sales to anyone. The service there is above and beyond. I purchased my vehicle from Perry/ CK Auto Sales in the Fall. The whole process was smooth. When I picked up my vehicle it was detailed beyond my expectations. The staff in the office were always welcome when I had to come in.