CSN Capital – August 2024 Shop of the Month

CSN Capital has demonstrated remarkable growth and improvement over the past year, and as a result, we proudly recognize them as our Shop of the Month.

The CSN Capital team is committed to delivering exceptional customer service by following OEM procedures and guidelines to ensure safe and quality repairs every time. They are dedicated to assisting clients and working collaboratively with insurance partners and vendors to prioritize a seamless claims process for all involved parties.

The team at CSN Capital actively engages in training and development. They keep abreast of industry advancements through external programs such as I-Car courses. In addition, the team uses the CSN Learning Management System. With the newly implemented learning paths, they are enthusiastic about continuing their learning journey and eagerly embrace opportunities for growth and knowledge enhancement.

CSN Capital is also on the verge of completing their CCC Certification. Their commitment to safety and continuous learning sets a commendable example. By investing in employee development, they cultivate an environment of stability, making progress that benefits them and the industry.

This year, CSN Capital achieved a remarkable 41% increase in sales year to date, accompanied by improved profitability. As a result, they have secured the top spot in their dealership performance group, marking an outstanding achievement. Under Rob Penttila’s and Dean O’Dell’s guidance, the team of skilled technicians and friendly front office staff continues to excel. Their combined efforts guarantee CSN Capital’s sustained growth and exceptional performance. Congratulations to CSN Capital for their well-deserved recognition as Shop of the Month! Keep up the great work!