🌟🌟🌟🌟🌟
If I could give 6 stars, I would.
I drove all the way from Whistler to Elite Xpress for my car estimates & repairs twice—and let me tell you, it was 110% worth it!
From the first text to the final pickup, the service was unreal. Every single person I dealt with—Colleen (MVP!!), the estimators, the front desk, the management, even the detailing crew—was friendly, helpful, honest, and ON IT.
They walked me through every step, got both of my claims approved, arranged a courtesy car when an insurance rental wasn’t available, explained all the repairs, AND even offered to remove a weird glue-like stain off my bumper (which they did!). Communication was amazing—quick texts, updates, clear instructions… and real humans with personalities too, not just robots quoting policy lines.
🚗 Bonus points for handling everything so I didn’t have to make 3-4 trips down to the city. They were kind, understanding, and flexible.
Colleen, you’re a gem. Management, estimators, detailers—you’ve all raised the bar. In a world where great service is rare, you’ve kept the magic alive.
Would drive from Whistler again in a heartbeat.
Highly, highly recommend.
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