Accident Assistance

Accident Assistance

The 5 Steps You Should Follow After a Motor Vehicle Accident

Accidents happen, and when they do CSN is here to help. Follow these simple steps if you are involved in a collision. For immediate towing assistance 24-hours a day 7-days a week call our towing service at 1-877-700-4276.

Step 1: Always Stop

If you are involved in a collision and do not stop, you may be subject to criminal prosecution. Stop your vehicle, stay calm and when it’s safe, exit the vehicle.

Accidents Happen, and when they do Trust CSN Collision Centres, We’ll Straighten It Out

Step 2: Check for Injuries

Assess the extent of injuries and when in doubt, call 911 to report the location of the collision. Caring for victims is a priority, but sometimes it may be unsafe to remove people from vehicles involved in a collision, so wait for help to arrive. Don’t move anyone who has sustained an injury unless it is necessary to keep them from further harm.

Step 3: Pull over and Record Damage

If it’s safe, move your vehicle to the side of the road, away from traffic. Turn on your vehicle’s hazard lights and use cones/warning triangles for safety. Assess the condition of the vehicles as best you can and take pictures of damage. If there are parties involved that have injuries, call 911. Don’t discuss fault, responsibility, or circumstances of the accident with the other driver(s).

Step 4: Exchange Information and Document the Incident

Be sure to obtain important information from all involved drivers:

  • Names, address, contact information
  • Driver’s license number
  • License plate number
  • Insurance Information
  • Contact information of registered vehicle owners

If a driver fails to provide any of the requested information, it may be advisable to notify the police of the collision. Contact information of passengers and any witnesses should also be obtained.

Step 5: Contact the Professionals at CSN Collision Centres

If you need a tow truck call 1-877-700-4276 for 24-Hour Towing Assistance
Don’t drive your vehicle if it seems unsafe and never sign any releases with towing companies, repair centres or insurance companies that you have not read or do not fully understand.

CSN is recommended by most of the major insurance companies. Ask your Insurance advisor to recommend a local CSN Collision Centre for repairs or find your local CSN Collision Centre here to Schedule an Appointment.

CSN Collison Centres, we’re Canada’s collision repair network. We’ll straighten it out.

CSN is proud to have the most vehicle manufacturer (OEM) certifications of any network in Canada.

All CSN Collision Centres repair vehicles safely and properly. Complete the fields below to find a location that specializes in repairing your vehicle.