Even though the wait to get my car part was high, which is not OpenRoad's fault, the installation was pretty quick and neat. The finish is flawless and they even touched up a small scratch which was on the side... Read moreEven though the wait to get my car part was high, which is not OpenRoad's fault, the installation was pretty quick and neat. The finish is flawless and they even touched up a small scratch which was on the side of the car without a charge. I highly recommend asking for Draco, who gave me constant updates about the arrival of my car parts. Read less

After choosing to pay out of pocket for the cost of repair on our Highlander, OpenRoad Richmond Auto Body went out of their way to work with us to make repairs that were safe and cost effective. Their solutions... Read moreAfter choosing to pay out of pocket for the cost of repair on our Highlander, OpenRoad Richmond Auto Body went out of their way to work with us to make repairs that were safe and cost effective. Their solutions were efficient, their customer service was second to none. They finished the work quickly, let us know exactly what was going on, checked in with us if they needed to change a detail, and commiserated for the reason we were there in the first place. Finally, they made our SUV so clean and shiny that it settled the feelings that came from seeing it just after the collision. They have earned themselves 2 more lifetime clients in my young adults, and I can comfortably say I will recommend these good folk to everyone I talk to. Thanks to the team at OpenRoad, this experience came to a happy conclusion. Read less

I had a dented bumper, and a malfunctioning trunk on my Tesla. Richmond Auto Body fixed both problems, and the car is clean and good as new again. Megan, and the rest of the staff provided really great customer service.

Had my vehicle repaired for body damage. Excellent work down to the last detail! Interior and exterior was super clean upon arrival. I've used Open Road Richmond Auto Body before. Highly recommended!

I recently needed some body work on my truck and after doing a bit of looking into where I might get it done I decided that Richmond Auto Body was the place to go.
Their service was top notch from start... Read moreI recently needed some body work on my truck and after doing a bit of looking into where I might get it done I decided that Richmond Auto Body was the place to go.
Their service was top notch from start to finish.
I would highly recommend them to anyone needing bodywork for their vehicle.
I am very happy with the work they did for me! Read less

Great couteous service! My SUV looked brand new when I picked it up! I am extremely happy with the work they performed. The interior detailing was an added bonus. Highly recommend OpenRoad Richmond Autobody!

Have only taken in my truck for an estimate so far, but I can tell the entire process is going to go smoothly.

Kind staff, great service, thanks guys!!!

Friendly, respectful, courteous, customer service. Time efficient & excellent service. Highest quality work.

These guys are the best in the Business, and the guys at the Hertz next door are awesome too. You will not go wrong bringing your car here.

5 star service all the way. Richard my appraiser was fantastic and kept me informed all throughout the process. Top class work and facilities