These guys are the best in the Business, and the guys at the Hertz next door are awesome too. You will not go wrong bringing your car here.

5 star service all the way. Richard my appraiser was fantastic and kept me informed all throughout the process. Top class work and facilities

They fixed my car after it was damaged by an attempted break and enter. The service was excellent and fast. A total bonus was that the waiting area was lovely and totally appropriate for me to work at... Read moreThey fixed my car after it was damaged by an attempted break and enter. The service was excellent and fast. A total bonus was that the waiting area was lovely and totally appropriate for me to work at (seating, wifi, etc) while I was waiting for my repair. I would highly recommend OpenRoad Autobody! Read less

Very quick and professional service. Highly recommend this place. They did a great job on my 2019 Civic.

Amazing service from the front desk associates to the advisors in back. Had to get some glass repaired, took my car in during one of the busiest times of the year (Christmas and new years) and still managed to get... Read moreAmazing service from the front desk associates to the advisors in back. Had to get some glass repaired, took my car in during one of the busiest times of the year (Christmas and new years) and still managed to get it back within the week!! Thanks Jackie and Jules for the help. Highly recommend Richmond Autobody! :) Read less

My car looks great after the repairs! I'm not sure if they waxed it but either way, the paint seemed more shiny and the interior smelled so fresh and clean too. I could tell they took care in disinfecting my... Read moreMy car looks great after the repairs! I'm not sure if they waxed it but either way, the paint seemed more shiny and the interior smelled so fresh and clean too. I could tell they took care in disinfecting my vehicle as well. Thank you! Read less

This is the second time this year that I had to bring my car in due to accident. First of all reception has been great, nice and professional during this difficult time for everyone in service industry. Also estimator Mr.... Read moreThis is the second time this year that I had to bring my car in due to accident. First of all reception has been great, nice and professional during this difficult time for everyone in service industry. Also estimator Mr. Richard has been great all along, kept in touch with me about any update. This business also provided me a courtesy car with no difficulty. Great friendly service. It's one of those place where you want to go back but for different reasons not because you had accident lol. Read less

Was recommended to come here by VW Burnaby. Was set up with Richard Cote. I immediately felt like I was in the right place with Rich. Very friendly, was very honest, I came in expecting to pay 1000 ended up... Read moreWas recommended to come here by VW Burnaby. Was set up with Richard Cote. I immediately felt like I was in the right place with Rich. Very friendly, was very honest, I came in expecting to pay 1000 ended up only needing 350 in work. This is the kind of honesty and good customer service that keeps em coming back. Read less

Efficient service, friendly staffs. Did a fantastic job on repairing, most importantly on time delivery. Thank you for your service again!

OpenRoad Richmond Auto Body definitely inspires confidence and trust. I have a very rare car which generally requires specialized treatment and patience when sourcing parts. Therefore some fluke damage to my driver’s side front fender provided for immediate and extreme... Read moreOpenRoad Richmond Auto Body definitely inspires confidence and trust. I have a very rare car which generally requires specialized treatment and patience when sourcing parts. Therefore some fluke damage to my driver’s side front fender provided for immediate and extreme anxiety. The team at OpenRoad shared that anxiety but then took it on. They sourced the needed parts before scheduling me in and then made my car like new. I was especially concerned about the paint matching, since the original used a unique process which blended recycled crushed glass to add durability and light catching style. I needn’t have worried - OpenRoad’s colour matching process created an imperceptibly perfect blend. The front staff is friendly, helpful and pay attention. I hope not to have to use OpenRoad too often, but I certainly wouldn’t think of calling anyone else. Read less