Member Creds

CSN Network Requirements:

• Evidence of proper business license.
• Compliance with all municipal/provincial/federal permits.
• The provision of a lifetime guarantee on all collision repair work and willingness to incorporate CSN’s Lifetime Warranty Program.
• Maintain a clean and inviting reception area.
• Maintain a modern facility with the latest in repair equipment technology.
• Properly trained staff & certified technicians.
• Evidence of ongoing commitment to participate in technical training programs.
• Utilize computerized estimating and/or management systems.
• Willingness to utilize a 3rd party CSI monitoring provider to ensure excellent customer service is delivered consistently.
• Demonstrate leadership in local marketplace.
• Strong progressive relationships with insurance companies.
• A commitment to actively participate in CSN related functions/events, training programs and industry initiatives.

Other characteristics considered favourable:

• Strong relationships with employees and community leaders
• Evidence of ongoing commitment to technical training
• Strong progressive relations with insurance companies
• Active in a number of auto collision related associations
• Participants in a number of approved repair programs
• Visible location with easy access for customers