My car was sideswiped by a distracted driver in a low speed collision recently. I looked up local collision centres and found the feedback on the Google reviews and rating for CSN to be very good. CSN did an assessment... Read moreMy car was sideswiped by a distracted driver in a low speed collision recently. I looked up local collision centres and found the feedback on the Google reviews and rating for CSN to be very good. CSN did an assessment of the vehicle, gave me a timeline for the work, and arranged for a rental vehicle in the interim. The work on the vehicle was completed in a timely manner. The car looked amazing after they were finished and the interior was also cleaned and sanitized before turnover. I was very pleased with the pleasant staff and Carman, who managed the work. He/CSN provided excellent communications and review of the damage and proposed repairs. All round a very good experience. I felt my trust in their services was well placed. Read less

Excellent experience with Orleans Collision. I could not have been happier with the service Carman offered, and my car looks like new again. Theresa was also very reassuring and compassionate, which made a very stressful day a bit better. It's... Read moreExcellent experience with Orleans Collision. I could not have been happier with the service Carman offered, and my car looks like new again. Theresa was also very reassuring and compassionate, which made a very stressful day a bit better. It's the little details that make a difference, and my short interactions with Theresa are a perfect example of this. Thank you all for your work! Read less

The team at CSN is absolutely outstanding! I have had 3 family vehicles go into their shop and come out like they were just off the showroom floor. Derrick and his team are extremely professional- but in addition to being... Read moreThe team at CSN is absolutely outstanding! I have had 3 family vehicles go into their shop and come out like they were just off the showroom floor. Derrick and his team are extremely professional- but in addition to being professional, their communication skills are simply outstanding! They not only called me and sent pictures of the work being done on the cars- they ensured that I was aware of the work being done at every stage of repair- and invited me to come and see the work being done. No question went unanswered, I have dealt with other collision centres and none of them come close to the outstanding service and professionalism that Derrick and his team have shown. They take great care and pride in what they do- I cannot say enough about their attention to details and willingness to go that extra step to ensure. their work is first class! CSN is where you need to go to get true value and outstanding results! Read less

These guys were professional the entire way through! They were able to take my car the same day and the work they did was awesome! Throughout the process they sent me texts (my choice) to let me know where they... Read moreThese guys were professional the entire way through! They were able to take my car the same day and the work they did was awesome! Throughout the process they sent me texts (my choice) to let me know where they were at in the repair process and even included pics. These guys were friendly and backed everything up with good work! Would highly recommend them to anyone! Read less

Very happy with the service provided. Did a good job repairing the damage done to my vehicle. Responded quickly to any questions I had and were clear about the procedure. Repairs were done faster than promised and was happy to... Read moreVery happy with the service provided. Did a good job repairing the damage done to my vehicle. Responded quickly to any questions I had and were clear about the procedure. Repairs were done faster than promised and was happy to get into a clean Van ( they cleaned it ! )
Great job ! Highly recommend them Read less

I pulled in with a pretty banged up truck from an accident. The ladies at the reception desk were spectacular to start. I met Derrick moments later to look at and walk through the truck. Awesome guy to deal with... Read moreI pulled in with a pretty banged up truck from an accident. The ladies at the reception desk were spectacular to start. I met Derrick moments later to look at and walk through the truck. Awesome guy to deal with from the start. He kept me in the loop through the whole process, trying his best with his team to get me my vehicle back as soon as possible. I can't honestly thank him enough.
Everyone from the front office to the back shop did an awesome job. Their service there is impeccable and the product I received back from what I dropped off was immaculate. Including the cleaning of the inside of the truck which was unexpected but greatly appreciated.
I recommend CSN ORLEANS COLLISION 110%.
Definitely want to thank all of their staff who worked on my truck can't tell you how grateful I am. Thank you all Read less

The 5 star rating is well deserved. Very clear and honest about repair work / costs throughout the process. I received updates throughout the process to confirm I was okay with repairs needed. Lowered the hourly rate when I said... Read moreThe 5 star rating is well deserved. Very clear and honest about repair work / costs throughout the process. I received updates throughout the process to confirm I was okay with repairs needed. Lowered the hourly rate when I said I was paying out of pocket for the repair. They found as many “ used “ parts as possible and didn’t charge me for the “ straightening “ they could do themselves. Someone else above said as-well , but even the interior was given a clean before I picked it up. All done within an impressive timely manner. As body shops go, it did cost quite a bit, you could find cheaper elsewhere. But not the same level of overall service... they handled the cosmetic damage , the mechanical damage, and even cleaned the car before pickup. Loved the service from the management I talked too. Will defiantly recommend I’m the unfortunate future. Read less

The quality of the paint work was excellent and the service was top notch with great communication. Easy to work with along with fair prices. I would highly recommend them for anyone looking for any auto body work done. I... Read moreThe quality of the paint work was excellent and the service was top notch with great communication. Easy to work with along with fair prices. I would highly recommend them for anyone looking for any auto body work done. I can’t say enough good things about CSN orleans and everyone involved. They will be my top recommendation in Ottawa! Read less

They were the recommended repair shop by the insurance company to handle the collision repairs following the rear-ending my car received. Every step of the process of the repair was handled by them, including the co-ordination of the temporary... Read moreThey were the recommended repair shop by the insurance company to handle the collision repairs following the rear-ending my car received. Every step of the process of the repair was handled by them, including the co-ordination of the temporary rental car, and they even delivered my car back a day earlier than estimated. As for the quality of the work, even I that had been in the collision couldn't tell you where the damage was! My car came back to me as if nothing had happened to it at all. Fantastic. Read less

CSN did wonderful work on replacing our front bumper. They also detailed the inside of our car before returning it to us! Beautiful job!! We are very pleased with the work. This place also did excellent work... Read moreCSN did wonderful work on replacing our front bumper. They also detailed the inside of our car before returning it to us! Beautiful job!! We are very pleased with the work. This place also did excellent work on our other vehicle in the past. We are very happy with them. Highly recommend! Read less