The quality of service was outstanding! I received my quote and had the work completed within 3 weeks. I was impressed with the professionalism of the entire staff and my car was detailed inside and out when I picked it... Read moreThe quality of service was outstanding! I received my quote and had the work completed within 3 weeks. I was impressed with the professionalism of the entire staff and my car was detailed inside and out when I picked it up. They went above and beyond my expectations. Not that I wish any other incidents with my car but I k ow where I’ll go if I do!! A big thank you to all the staff!!! Read less

Very impressed with the customer service and workmanship displayed by CSN. Upon submission of my claim with insurance, CSN reached out to me the next day to schedule the appraisal; furthermore, they had a scheduled drop-off date defined later... Read moreVery impressed with the customer service and workmanship displayed by CSN. Upon submission of my claim with insurance, CSN reached out to me the next day to schedule the appraisal; furthermore, they had a scheduled drop-off date defined later that day. I was very impressed with how they took care of all administrative task with the car rental company; and for the car rental to be located beside their facility was very convenient. CSN provided me with set expectations, and delivered throughout. CSN staff, job well done! Read less

We were referred to CNS Orleans Collision by our claims adjustor and we couldn’t be happier with their work. Andy was friendly and professional. I missed my first appointment and they were understanding and accommodating. They job they did was... Read moreWe were referred to CNS Orleans Collision by our claims adjustor and we couldn’t be happier with their work. Andy was friendly and professional. I missed my first appointment and they were understanding and accommodating. They job they did was flawless. It made me fall in love with my 9 year old car all over again. Thank you very much and keep up the great work! Read less

Had a major collision. CSN replaced the left side and front end of my Impala. The adjuster Andy was professional and made sure I understood what was being done. The job took over a month and at... Read moreHad a major collision. CSN replaced the left side and front end of my Impala. The adjuster Andy was professional and made sure I understood what was being done. The job took over a month and at the end I got back a car that looked brand new. The company kept me informed of their progress on a regular basis and did an excellent job. Absolutely would recommend their service. Read less

CSN is by far the best auto repair shop in Ottawa!!!**
Derrick was very helpful, friendly, professional and knowledgeable! I would like to add that they are extremely fast to access damages! I will definitely be coming back for all my... Read moreCSN is by far the best auto repair shop in Ottawa!!!**
Derrick was very helpful, friendly, professional and knowledgeable! I would like to add that they are extremely fast to access damages! I will definitely be coming back for all my auto repairs in the future. Thanks again! 🙂 Read less

I was referred here with my brand new 2021 VW Atlas. Upon arrival everything was ready, Derrick met me and assessed the car, and ensured he took his time. The time estimate was accurate and I appreciated being... Read moreI was referred here with my brand new 2021 VW Atlas. Upon arrival everything was ready, Derrick met me and assessed the car, and ensured he took his time. The time estimate was accurate and I appreciated being kept up to date with what was happening. The work was perfect and my brand new vehicle looked brand new again. Thank you all for the great work, honesty and professionalism. I would recommend CSN Orleans Collision without hesitation. Read less

CSN is very respectful and customer service oriented. Took the time to explain everything during the estimate and during the return. Derrick was very good at keeping me apprised of the progress and any issues that arose. My car was... Read moreCSN is very respectful and customer service oriented. Took the time to explain everything during the estimate and during the return. Derrick was very good at keeping me apprised of the progress and any issues that arose. My car was clean and ready to go when promised. Read less

They were courteous and professional! The work looks great and was completed in the agreed upon timeframe. Car came back detailed inside even though the work was outside! Amazing communication the whole way through!

My car was sideswiped by a distracted driver in a low speed collision recently. I looked up local collision centres and found the feedback on the Google reviews and rating for CSN to be very good. CSN did an assessment... Read moreMy car was sideswiped by a distracted driver in a low speed collision recently. I looked up local collision centres and found the feedback on the Google reviews and rating for CSN to be very good. CSN did an assessment of the vehicle, gave me a timeline for the work, and arranged for a rental vehicle in the interim. The work on the vehicle was completed in a timely manner. The car looked amazing after they were finished and the interior was also cleaned and sanitized before turnover. I was very pleased with the pleasant staff and Carman, who managed the work. He/CSN provided excellent communications and review of the damage and proposed repairs. All round a very good experience. I felt my trust in their services was well placed. Read less

Excellent experience with Orleans Collision. I could not have been happier with the service Carman offered, and my car looks like new again. Theresa was also very reassuring and compassionate, which made a very stressful day a bit better. It's... Read moreExcellent experience with Orleans Collision. I could not have been happier with the service Carman offered, and my car looks like new again. Theresa was also very reassuring and compassionate, which made a very stressful day a bit better. It's the little details that make a difference, and my short interactions with Theresa are a perfect example of this. Thank you all for your work! Read less