The 5 star rating is well deserved. Very clear and honest about repair work / costs throughout the process. I received updates throughout the process to confirm I was okay with repairs needed. Lowered the hourly rate when I said... Read moreThe 5 star rating is well deserved. Very clear and honest about repair work / costs throughout the process. I received updates throughout the process to confirm I was okay with repairs needed. Lowered the hourly rate when I said I was paying out of pocket for the repair. They found as many “ used “ parts as possible and didn’t charge me for the “ straightening “ they could do themselves. Someone else above said as-well , but even the interior was given a clean before I picked it up. All done within an impressive timely manner. As body shops go, it did cost quite a bit, you could find cheaper elsewhere. But not the same level of overall service... they handled the cosmetic damage , the mechanical damage, and even cleaned the car before pickup. Loved the service from the management I talked too. Will defiantly recommend I’m the unfortunate future. Read less

The quality of the paint work was excellent and the service was top notch with great communication. Easy to work with along with fair prices. I would highly recommend them for anyone looking for any auto body work done. I... Read moreThe quality of the paint work was excellent and the service was top notch with great communication. Easy to work with along with fair prices. I would highly recommend them for anyone looking for any auto body work done. I can’t say enough good things about CSN orleans and everyone involved. They will be my top recommendation in Ottawa! Read less

They were the recommended repair shop by the insurance company to handle the collision repairs following the rear-ending my car received. Every step of the process of the repair was handled by them, including the co-ordination of the temporary... Read moreThey were the recommended repair shop by the insurance company to handle the collision repairs following the rear-ending my car received. Every step of the process of the repair was handled by them, including the co-ordination of the temporary rental car, and they even delivered my car back a day earlier than estimated. As for the quality of the work, even I that had been in the collision couldn't tell you where the damage was! My car came back to me as if nothing had happened to it at all. Fantastic. Read less

CSN did wonderful work on replacing our front bumper. They also detailed the inside of our car before returning it to us! Beautiful job!! We are very pleased with the work. This place also did excellent work... Read moreCSN did wonderful work on replacing our front bumper. They also detailed the inside of our car before returning it to us! Beautiful job!! We are very pleased with the work. This place also did excellent work on our other vehicle in the past. We are very happy with them. Highly recommend! Read less

Had a fender bender with my car. CSN took care of everything, they dealt with the insurance and made all the required repairs. My car looks like it's bran new, they even detailed the inside. I'm so satisfied with the... Read moreHad a fender bender with my car. CSN took care of everything, they dealt with the insurance and made all the required repairs. My car looks like it's bran new, they even detailed the inside. I'm so satisfied with the quality of the work they did. I highly recommend CSN Orleans Collision!!! Read less

The service was excellent!! Pricing was accurate and on point. The team also went above and beyond to ensure the work was completed in a timely manner. My car was washed and vacuumed to my surprise. Thank you

I had a small scrape on my plastic trim that I needed to get a quote for. Amanda ended up offering to clean/buff it free of charge. It's barely noticeable and I'm very greatful I don't have to replace the... Read moreI had a small scrape on my plastic trim that I needed to get a quote for. Amanda ended up offering to clean/buff it free of charge. It's barely noticeable and I'm very greatful I don't have to replace the trim piece. I really appreciate the time they took to see me, and will for sure return when I need rust work done Read less

Carman was great. CSN did a great job installing my new rear bumper. The price for the job along with some paint touch ups was affordable. I was surprised when I opened the door to see that they cleaned inside... Read moreCarman was great. CSN did a great job installing my new rear bumper. The price for the job along with some paint touch ups was affordable. I was surprised when I opened the door to see that they cleaned inside the cab. Polished and looking great! The young lady at the front desk was outstanding, great service. I recommend CSN to anyone. Thumbs up to Carman Cornelius and his team. I’ll be back for more service for sure Read less

Unfortunately, both of my cars needed repair, but CSN is the best professionals for the job. Derrick was thorough, professional, and honest. The front staff greet you with a smile and are very efficient. The price was reasonable, and I... Read moreUnfortunately, both of my cars needed repair, but CSN is the best professionals for the job. Derrick was thorough, professional, and honest. The front staff greet you with a smile and are very efficient. The price was reasonable, and I am pleased with the work. Thank you for everything. Tammy Morgan Read less

Needed body work done on the car after an accident. Took a few days more than quoted, but they covered the extra days on the rental. Always great service here. Kept me in the loop every step of the way,... Read moreNeeded body work done on the car after an accident. Took a few days more than quoted, but they covered the extra days on the rental. Always great service here. Kept me in the loop every step of the way, highly recommend. Read less