CSN Communications – IMPORTANT – TD Web Status Update Process

Dear TD DRP Partner,

TD Insurance continues to place priority emphasis on the Mitchell Repair Status updates and they are monitoring usage on a monthly basis.

Please be advised that TD is now moving shops, who have demonstrated zero usage, to B status on their DRP Program. Moving forward, they will likely be taking action with other low usage stores unless significant improvements are seen. This may mean stores being downgraded to B or removed from the network completely.

In order to assist you, TD has requested Mitchell put together a quick guide specifically focused on MRC Status updates. Please see the attached guide for your reference and/or implementation.

If you have any questions or technical concerns regarding MRC Status updates, please advise your CSN Regional Manager.

TD Web Status user guide Sept2016_ Rev 1.1 (1)