I drive 400km from my home town to deal with Neal Murray, and Steve Crockford. The service is great and people are very friendly and they don't use pressure sales. I'm going to continue going to Bourgeois Motor for years... Read moreI drive 400km from my home town to deal with Neal Murray, and Steve Crockford. The service is great and people are very friendly and they don't use pressure sales. I'm going to continue going to Bourgeois Motor for years to come. Read less

My vehicle was in for the tire change. I brought it in the night before leaving the keys in off hours deposit.
My appointment was for 9 AM. I received a call at about 9:40 AM saying it was ready.
When I... Read moreMy vehicle was in for the tire change. I brought it in the night before leaving the keys in off hours deposit.
My appointment was for 9 AM. I received a call at about 9:40 AM saying it was ready.
When I went to pick it up the exterior clean as it went through Bourgeois car wash.
Nice Touch. Thank You Read less

Great customer service! And they didn’t try to up sell me. Fixed my transmission and my car runs like a dream. I’ll be bringing my car up from Toronto if I have any other concerns.

A little bit on the cold and damp side to have to sit outside while I waited for my car to be serviced. But that was due to the special measures in force due to the pandemic problem.
I postponed... Read moreA little bit on the cold and damp side to have to sit outside while I waited for my car to be serviced. But that was due to the special measures in force due to the pandemic problem.
I postponed some necessary work to be done. It can be done once the epidemic situation is cleared.
One problem I had was when I used my wipers a few days later. The driver side wiper did not clear the windshield when I turned on the wipers. The hinge point that allows the wiper to sit tight against the glass was seized and did not allow the wiper to lay flat. It was a lucky situation in which the weather was not that bad and I was able to see my way to a garage where I asked for some white silicone spray to use on the wiper arm controls.
The hinge points had not been lubricated. Nor had other parts that were marked on the service report as being done.
I blame this to the added work necessary for the workers to be secure doing the pandemic problem.
Otherwise I would have made it 5-star service - as it usually is.
The reason why I went to Bourgeois Motors. Read less

Working with Dan and Steve remotely was smooth and easy. Thank you Dan for being so responsive, and helpful during this whole experience!

Superior customer service. This was my first time at bourgeois and I was very pleased and will definitely be back

Randy was a pleasure to deal with thankyou once again to you and your team. Appreciate everything you do especially during... Read moreSuperior customer service. This was my first time at bourgeois and I was very pleased and will definitely be back

Randy was a pleasure to deal with thankyou once again to you and your team. Appreciate everything you do especially during these tough times Read less

Met with Murray. Very friendly and engaging. Quickly got the truck ready for a test drive. When we came back, Murray continued to be engaging. Answered all my questions and no pressure. He understood i had to talk with my... Read moreMet with Murray. Very friendly and engaging. Quickly got the truck ready for a test drive. When we came back, Murray continued to be engaging. Answered all my questions and no pressure. He understood i had to talk with my partner before buying. After talking with her, we put forward a counter offer. Murray and his team worked with us collaboratively. Good experience. Read less

Greatest Dealership I've ever encountered. Everyone makes you feel like you are the only customer in the building. Always a caring attitude and follow up. Would strongly recommend to anyone. Thanks

I would like to start off by saying, that I Live 5 hours away. I loved the service! Took AJ 20 minutes to find the perfect truck for me! Had everything ready to go when I got there, so I... Read moreI would like to start off by saying, that I Live 5 hours away. I loved the service! Took AJ 20 minutes to find the perfect truck for me! Had everything ready to go when I got there, so I could just turn and burn! Read less

Purchased a used Ford Edge here in 2013, a little bit before Google reviews were popular, but Wayne and the entire team at Bourgeois made it such a memorable experience I still tell people to this day how wonderful they... Read morePurchased a used Ford Edge here in 2013, a little bit before Google reviews were popular, but Wayne and the entire team at Bourgeois made it such a memorable experience I still tell people to this day how wonderful they are. We no longer own the vehicle (it was great, commuted in it for a few years and moved on to something a bit larger) the good service stayed in my mind for years. Thank you Wayne! (photos are from when they hand delivered the vehicle in 2013) Read less