Everyone was friendly, courteous and respectful of COVID protocol. Car was repaired earlier than expected and was returned clean Would recommend them for sure. Great job!

Fast, friendly and efficient . Answered any and all questions. I would definitely recommend them to my friends and use them again. Despite my van being older their paint matched perfectly.

Just got my truck back from them replacing basically the entire passenger side of my truck thanks to a snowplough.. 5 stars for customer service and being among the most accommodating and polite staff ever.

However, I have to give a... Read moreJust got my truck back from them replacing basically the entire passenger side of my truck thanks to a snowplough.. 5 stars for customer service and being among the most accommodating and polite staff ever.

However, I have to give a less positive review about the fact that the paint on the new parts is a far cry from matching the rest of the paint and so it sticks out like a sore thumb belonging to a hand that just had a fist full of hi lighters explode in it.. Read less

Our Nissan Leaf was rear ended at a Tim Horton's and the insurance co. was fine with Glen Merritt. We've had good service over many years at this shop. Once again, the job was expertly done. We... Read moreOur Nissan Leaf was rear ended at a Tim Horton's and the insurance co. was fine with Glen Merritt. We've had good service over many years at this shop. Once again, the job was expertly done. We were especially impressed with Nathan, who's calm manner, good listening skills and expertise put us at ease throughout. Read less

The work was done promptly the front desk staff was professional and kind and Craig the driver was most friendly and onetime.. A great conversational.. Very much recommend

Ryland was great to work with. Repairs were done very well. They even replaced the velcro to hold the EZ-Pass when they installed the new windshield!

It wasn't their fault that the repairs took so long. The parts were quite delayed... Read moreRyland was great to work with. Repairs were done very well. They even replaced the velcro to hold the EZ-Pass when they installed the new windshield!

It wasn't their fault that the repairs took so long. The parts were quite delayed in arriving, and then they closed for the holidays.

My only complaint is that they didn't watch the charge level on my Tesla. They didn't plug the car in before closing for the holidays. I spent a week and a half panicking that the battery might get totally discharged before they reopened. Fortunately, that didn't happen: the car only got down to 3%. (I guess I can also complain that their recording indicated there was a way to reach them in an emergency, but it didn't work, which didn't help my angst over the charge situation) Read less

Very helpful and friendly...I took my car to Glen Merritt due to a car accident and they helped me through the whole process from insurance pictures to car rental! I was very satisfied with their work on my car afterwards.

Over the last several years, I’ve taken my truck to Glen Merritt on various occasions for paint and bodywork. The workmanship and customer service has been outstanding. Recently I asked if they’d like to tackle the damaged fibreglass body of... Read moreOver the last several years, I’ve taken my truck to Glen Merritt on various occasions for paint and bodywork. The workmanship and customer service has been outstanding. Recently I asked if they’d like to tackle the damaged fibreglass body of my grape harvester. In less than a week, I received the call that it was ready. The machine looks better than it did when it was new. I can’t begin to say how happy I am with the Glen Merritt team, I highly recommend them! Read less

Unfortunately due to Supply Chain shortage issue my car took longer than normal to repair. However, that was a universal issue and not specific to Glen Meritt.
When the parts for my car finally came in, the car was repaired immediately... Read moreUnfortunately due to Supply Chain shortage issue my car took longer than normal to repair. However, that was a universal issue and not specific to Glen Meritt.
When the parts for my car finally came in, the car was repaired immediately and returned to me like it was brand new ( it was before someone else smashed it 3 months ago).
I am very pleased with the results and it wasn’t the first time they repaired one of my cars.
The staff is very friendly and helpful. I would go there again should anything ever happen again to my car.
I would highly recommend then to anyone needing an excellent body shop. Read less

Everyone at CSN Glen Merritt was great to deal with. Everything went smoothly, the work done was perfect. I would totally use them again!