They didn’t end up doing any work on my vehicle as it ended up being written off but, they kept me in the loop the whole way and answered every question I had. Very helpful and even helped me with... Read moreThey didn’t end up doing any work on my vehicle as it ended up being written off but, they kept me in the loop the whole way and answered every question I had. Very helpful and even helped me with some advice. So I highly recommend them to anyone needing any work done. Thank you so much! Read less

CSN Innisfail was extremely professional and they do amazing work. I hit a deer with my truck and they worked with me on fixing the truck. They were amazing in communication and very friendly. The truck came out just like... Read moreCSN Innisfail was extremely professional and they do amazing work. I hit a deer with my truck and they worked with me on fixing the truck. They were amazing in communication and very friendly. The truck came out just like it came out of the show room from the dealership. I would highly recommend them for all your auto body needs. Great job CSN. Read less

The service was excellent. I was given an estimate of time for repair and they beat their timing by 3 days. I was kept informed on their progress every day or 2. They coordinated well with the... Read moreThe service was excellent. I was given an estimate of time for repair and they beat their timing by 3 days. I was kept informed on their progress every day or 2. They coordinated well with the insurance company and Enterprise rental car so I did all my business right at their shop. I would highly recommend CSN to anyone needing body work. My vehicle was also professionally cleaned and ready as promised! Excellent work Read less

I chose to bring my vehicle to CNS Innisfail for an insurance-covered repair after reading the reviews online. Richard and his staff were very friendly and professional from the first contact. They stayed in touch throughout the insurance quote process... Read moreI chose to bring my vehicle to CNS Innisfail for an insurance-covered repair after reading the reviews online. Richard and his staff were very friendly and professional from the first contact. They stayed in touch throughout the insurance quote process and arranged to have the rental company meet me at their location which was a big convenience for me. While they had my vehicle in the shop, I got frequent updates which allowed me to easily plan my week and the vehicle was spotless when I picked it up. Really appreciate their professionalism and demonstration that customers are their top priority. I would recommend them anytime! Read less

Had to get some insurance work done on my car and they did an excellent job. Kept in touch with progress reports and had cleaned it inside and out for when I went to pick it up. Looked better than... Read moreHad to get some insurance work done on my car and they did an excellent job. Kept in touch with progress reports and had cleaned it inside and out for when I went to pick it up. Looked better than new and it was much appreciated. Great customer service all around. Read less

Maybe the best experience I’ve had for an auto repair. Communication was excellent from diagnosis / repair plan verified / pick up. Completed quickly and reasonably priced. Super friendly. Was greeted at pickup and walked out to make sure it... Read moreMaybe the best experience I’ve had for an auto repair. Communication was excellent from diagnosis / repair plan verified / pick up. Completed quickly and reasonably priced. Super friendly. Was greeted at pickup and walked out to make sure it operated as it should/repaired to my satisfaction. Highly recommend. Read less

Took my car in to get hail damage fixed. They were quick to get it in and finished. They kept me updated along the way. Even cleaned the interior, which I didn't expect. They are super easy to deal with... Read moreTook my car in to get hail damage fixed. They were quick to get it in and finished. They kept me updated along the way. Even cleaned the interior, which I didn't expect. They are super easy to deal with and booked the rental car for me. Definitely recommend Read less

I am so happy and so extremely impressed with the work and amazing service CSN Innisfail Collision provided. Richard and his team went above and beyond. From the moment I met him when his first question was... Read moreI am so happy and so extremely impressed with the work and amazing service CSN Innisfail Collision provided. Richard and his team went above and beyond. From the moment I met him when his first question was “are you okay?” , from that moment on I was made to feel cared for and valued. The rest of my experience did not disappoint. He went over everything in detail , was helpful, thorough and efficient with how long the repairs took. Hands down they did a fantastic job on the repairs to my JEEP. I noticed right away how polished and detailed the exterior was, but never did I dream the interior would be detailed as well. That is a service I didn't ever expect and proof that they go above and beyond. In addition Sherry in the office was so great to deal with as well, always keeping me updating, assisting with insurance and rental companies and helped make the overall experience flawless. I cant thank them enough, they totally made dealing with the accident a great experience, and a positive end to a unfortunate collision. Praying we don't need their service often, but they most definitely have our business in the future, and I would highly recommend them to anyone needing auto repairs.
Huge thank you to Richard and his team. Read less

I took my truck into to CSN to have rust on the rocker panels fixed, and liner installed (on the panels). The crew at CSN were very professional, and worked with me to ensure that I was getting the product... Read moreI took my truck into to CSN to have rust on the rocker panels fixed, and liner installed (on the panels). The crew at CSN were very professional, and worked with me to ensure that I was getting the product that I wanted at a price I was comfortable with. During the course of work they were in contact with me to provide updates on the status. The product looks great, and I couldn’t be happier. Read less

Great service, super friendly staff and super easy to work with. I got daily text updates from them on how everything was going. I found a bit of glass after I had picked up my Jeep and they told me... Read moreGreat service, super friendly staff and super easy to work with. I got daily text updates from them on how everything was going. I found a bit of glass after I had picked up my Jeep and they told me to bring it right back and fixed it all up no question asked. Absolutely will be returning! Read less