They did a great job in fixing the dent in my door and also my little rust spot, the process went very smoothly. They also cleaned my vehicle, it was unexpected and a real nice surprise, I actually don't... Read moreThey did a great job in fixing the dent in my door and also my little rust spot, the process went very smoothly. They also cleaned my vehicle, it was unexpected and a real nice surprise, I actually don't think it's ever been so clean! Read less

After getting into an accident my insurance company gave me the option of sending my Murano to one of two places in London, since I’m about an hour on the out skirts and not knowing about either one of them... Read moreAfter getting into an accident my insurance company gave me the option of sending my Murano to one of two places in London, since I’m about an hour on the out skirts and not knowing about either one of them I said “CSN”.
It took a few days until I heard from them and even after signing the consent form I really didn’t hear from them and to be honest I was nervous.
But that quickly changed....I am SO HAPPY I sent my vehicle there, they where beyond professional. Everything about them getting down to the nitty-gritty was top notch and my SUV looked like it came out of the showroom when I got it back. The outside was washed, the inside was not only cleaned (including all the windows) to even vacuuming out the Xmas tree needles in my hatch.
If there was a way to rate the service a million stars they would get every single star.
Thank you so much to your entire team for making this unpleasant accident a great end experience.

Highly recommended!!!!

Michael Read less

Unfortunately I have been backed into twice in 6 months. CSN Jones were fantastic to deal with both times. They made 2 miserable experiences so much easier!!, it was almost hassle free. They organized my rental...repaired... Read moreUnfortunately I have been backed into twice in 6 months. CSN Jones were fantastic to deal with both times. They made 2 miserable experiences so much easier!!, it was almost hassle free. They organized my rental...repaired my car and dealt with all the details. Professional friendly and high quality work I highly recommend them to anyone. Read less

My first ever online review:

My 2017 Tacoma needed body work, I took the truck to multiple shops in town for estimates, I received low ended estimates from sketchy body shops, and inflated figures from some of the franchise shops. The... Read moreMy first ever online review:

My 2017 Tacoma needed body work, I took the truck to multiple shops in town for estimates, I received low ended estimates from sketchy body shops, and inflated figures from some of the franchise shops. The detailed information, communication and feel I got from the people at Jones led me to choose them for my business.

I was constantly up to speed on what was happening with the truck, I added some work and we changed some things mid-job, and the entire time everything was above board, and I felt like I was being treated absolutely fairly.

The final result was better than expected, not only did they resolve all the issues i had, they left my truck looking nearly brand new inside and out.

Jones has a level of care and customer service, that breaks the stereotype that most customers have of body shops and auto service in general, they are punctual, communicative, honest, and hard working.

Absolutely 10/10 I would recommend to anyone I knew. Read less

My dad recommended this place to me, it's the only place he trust. I can see why. The staff are friendly, professional and communication was great. Very pleased with the work completed on my vehicle!

I took my Rav 4 in to get a repair done, to my surprise they cleaned the whole inside of my car which was in dyer need of a cleaning. The repair work was awesome and it was even ready... Read moreI took my Rav 4 in to get a repair done, to my surprise they cleaned the whole inside of my car which was in dyer need of a cleaning. The repair work was awesome and it was even ready a day earlier than told. I hopefully won't need to but if I did I would definitely use them again.
Thanks for the great work from the girls at the counter to all behind the seen. Read less

Great customer service and sure looks like my car is new again.
I was surprised that the inside of my car appeared to have been dusted off and vacuumed.
Thankful that this difficult situation in my life, was made easier to deal... Read moreGreat customer service and sure looks like my car is new again.
I was surprised that the inside of my car appeared to have been dusted off and vacuumed.
Thankful that this difficult situation in my life, was made easier to deal with due to your diligent care. Read less

We highly recommend Jones Auto Body for body and trim repair. The whole experience from estimate to vehicle repair and delivery was top notch. Their staff is friendly and very professional. Our vehicle was returned when promised and as clean... Read moreWe highly recommend Jones Auto Body for body and trim repair. The whole experience from estimate to vehicle repair and delivery was top notch. Their staff is friendly and very professional. Our vehicle was returned when promised and as clean as the day we bought it. Thanks to everyone at Jones! Read less

I came to this center on the recommendation of the dealership after I was rear ended. Jeff took the time to dive deep into the damage to get me proper estimate. The work was done flawlessly, paint matched perfectly, and... Read moreI came to this center on the recommendation of the dealership after I was rear ended. Jeff took the time to dive deep into the damage to get me proper estimate. The work was done flawlessly, paint matched perfectly, and my vehicle was in and out in just a smidgen under 2 weeks. I cant comment on prices too much since I've never had to do autobody work before, but based on a quote I got from the dealership for a bumper only (ended up needing way more than a bumper), the amount of work they did for the price seems more than reasonable. Luckily I didn't have to pay anything for it. They also work seamlessly with local car rental places so you can get picked up there by your rental and drop your rental off there as well when you grab your car.
5/5 would recommend. Read less

I have been to this shop numerous times and every single visit is great.

I am a person who has intensely bad luck. We had a huge hail storm in London a few months back that caused over $6000 worth of... Read moreI have been to this shop numerous times and every single visit is great.

I am a person who has intensely bad luck. We had a huge hail storm in London a few months back that caused over $6000 worth of damage to my Jeep. I took my Jeep in to a NAPA in London to have a trailer hitch installed and they chipped and dented one of my rims. I took it after to UHaul to have the wiring for the hitch installed and literally my whole back of my Jeep got totally effed; they shifted my door, scratched all the paint around both my back lights on the fenders and bumper, and busted all the clips holding in my back lights.

I took my vehicle to Jones and it literally looks like brand new again. I got all this done in a decent amount of time so I didn't have to spend a whole bunch on a rental and I had the pleasure of dealing with very professional people who treated me like family. I will 100% go back to these guys in the future and absolutely recommend them to anyone and everyone looking to have their vehicles look like brand new again.

oh... and did I mention every time I go in they even clean it for me. Lol.

Thank you to Dillon and Jeff, as well as all you other amazing behind the scene staff who treated my vehicle like their own. You guys are the best! Read less