I am a 16 teen year old and had a minor accident where the side molding had falling off. I brought it to them expecting the worst but their assistant manager Jerry Phongsa did it for me in 20 minutes... Read moreI am a 16 teen year old and had a minor accident where the side molding had falling off. I brought it to them expecting the worst but their assistant manager Jerry Phongsa did it for me in 20 minutes and didn't charge me a dime. Overall a great experience. I would recommend Lou's. Read less

A big thank you to Jerry Phongsa for his professionalism and attention to detail on a complicated motorcycle repair. After frustration with Honda over lack of support and discontinued parts, Jerry offered service alternatives and continuous support throughout this ten-month... Read moreA big thank you to Jerry Phongsa for his professionalism and attention to detail on a complicated motorcycle repair. After frustration with Honda over lack of support and discontinued parts, Jerry offered service alternatives and continuous support throughout this ten-month insurance claim. Thanks Jerry, much appreciated! Read less

Before calling Lou’s I tried another shop that I’d gone to before, and they still haven’t returned my message. I honestly cannot thank the team at Lou’s enough.

Everyone at the shop was incredibly friendly, and in less than 90 minutes... Read moreBefore calling Lou’s I tried another shop that I’d gone to before, and they still haven’t returned my message. I honestly cannot thank the team at Lou’s enough.

Everyone at the shop was incredibly friendly, and in less than 90 minutes I was able to make an appointment, have my battery and alternator checked, and have the battery replaced. Their turnaround was faster than any shop I’ve been to in the past. They even cleaned my floor mats and passenger seat after I spilled a milkshake on the way there!

I will definitely be coming back :) Read less

If you want a bodyshop that goes above and beyond you absolutely must bring it to CSN Lou's. The staff are friendly kind and courteous. After having horrible quality issues with a different body shop I took my... Read moreIf you want a bodyshop that goes above and beyond you absolutely must bring it to CSN Lou's. The staff are friendly kind and courteous. After having horrible quality issues with a different body shop I took my vehicle to CSN Lou's. Immediately after speaking with Steve I felt confident that my vehicle was in the right hands, he explained to me in detail what they were going to do and how they were going to do it. I was impressed with the quality of craftsmanship, professionalism, honesty and integrity of this body shop. Steve addressed all my needs and concerns and was able to deliver quality craftsmanship. I would recommend CSN Lou's to all my family and friends, thanks Steve and the entire team, I am so happy with the quality of work on my vehicle! Read less

Stephen and his people are so wonderful. I fully trust them to take care of my vehicle and not charge for any unnecessary extras. They are honest, fair and knowledgeable. The smiles and kindness from everyone there makes every trip... Read moreStephen and his people are so wonderful. I fully trust them to take care of my vehicle and not charge for any unnecessary extras. They are honest, fair and knowledgeable. The smiles and kindness from everyone there makes every trip there positive even when your car is broken... Read less

Excellent service. Went in to get my battery changed on my key fobs and Jerry was able to accommodate me and help me out really quick. Would go back again for any other issues.

No one ever wants to go to an Auto Body place, but the folks at Lou's made it very easy. A really honest bunch of folks to deal with. Highly recommended

Lou's has done our X5M that had BRUTAL hail damage on some work trucks! Fantastic customers service, and they did a excellent job on the vehicles! Thank you Steve!

Best auto body shop in the city! The best service and always kept us up to date! Highly recommended!!

Best auto body shop in the city! The best service and always kept us up to date! Highly recommended!!