I used to work at a hotel and we would bring our hotel vehicle to get fixed whenever needed, but this time it was for my personal vehicle that got hit.
The service was attentive and my car was returned to... Read moreI used to work at a hotel and we would bring our hotel vehicle to get fixed whenever needed, but this time it was for my personal vehicle that got hit.
The service was attentive and my car was returned to me absolutely beautiful. I had my car for a little less than 3 months before it was hit and I can’t say enough about The team and quality of work. They have high standards and it shows! Thank you again for all the hard work! Read less

My Ford F150 was damaged by a deer strike so I took it to CSN Okotoks for repairs. The team there was booked solid so they made arrangements for CSN Lou's in Calgary to pick up the vehicle and... Read moreMy Ford F150 was damaged by a deer strike so I took it to CSN Okotoks for repairs. The team there was booked solid so they made arrangements for CSN Lou's in Calgary to pick up the vehicle and get repairs started more quickly. I was impressed by the collaboration between franchise members, and I would like to thank the staff in both of these excellent auto body repair shops. CSN Lou's made sure to keep me informed about the progress of the repairs, and despite the delay in getting the parts due to supply chain issues at Ford caused by the COVID pandemic, repairs were done within the time frame specified. An unprecedented snow storm dumped in excess of 30 cm on us the day the vehicle was to be ready. There was no way for me to get out of my driveway given the road conditions, so CSN Lou's took the extra step of having the repaired vehicle delivered directly to my address in Black Diamond Alberta. Most importantly, Steve and his team did everything they said they were going to do and precisely when they said they would do it. As an Insurance Broker with 40+ years experience in servicing my own clientele and walking them through many insurance claims, I can positively recommend CSN Lou's. Five Stars. Read less

What a positive experience. When I booked in to have my car looked at, Jerry was the one to take a look and perform my estimate. He was professional right from the start. Wore a mask outside and make sure... Read moreWhat a positive experience. When I booked in to have my car looked at, Jerry was the one to take a look and perform my estimate. He was professional right from the start. Wore a mask outside and make sure to follow all Covid protocols.
He sent me my estimate that day, as promised. When I had my work done, the timeline was as they promised. The final work was Pristine.
Thank you Jerry for your professionalism and excellent service. I will def be using you guys if any issues in the future( hopefully not!) Read less

Helpful, easy to communicate with, quick, great team. They have my business moving forward

It's a good place to get the car repair.
CSN ppl know their stuff and CX Service is good

A few years back I had some work done on my vehicle, I am quite a picky person - a self professed perfectionist. I was impressed with the quality of work and attention to detail I received from Lou's, so... Read moreA few years back I had some work done on my vehicle, I am quite a picky person - a self professed perfectionist. I was impressed with the quality of work and attention to detail I received from Lou's, so when a hail storm caused damage to my wife's van and my truck this year, there was no question where I was going to have the repairs completed.

Once again Steven, Jerry and their team went above and beyond, providing us with the kind of service you would give to your own family. Two thumbs up guy's, We really appreciate everything you have done.

Troy S. Read less

The front panel of my car popped off after I accidentally drove over a concrete barrier while parking. I was traumatized. They were able to schedule an appointment quickly and they repaired it for FREE, Wow; they restored my faith... Read moreThe front panel of my car popped off after I accidentally drove over a concrete barrier while parking. I was traumatized. They were able to schedule an appointment quickly and they repaired it for FREE, Wow; they restored my faith in humanity today. Read less

We have consistently been taking our vehicles to Lou's and will continue to do so. We are always well treated at the shop and the work they do is great. If there is ever an issue they go... Read moreWe have consistently been taking our vehicles to Lou's and will continue to do so. We are always well treated at the shop and the work they do is great. If there is ever an issue they go out of their way to resolve it. Honestly I just trust them to take care of us and our vehicles. I'd highly recommend them for any work you need done. Read less

This is the best autobody place in Calgary. Lou's staff are professional and courteous, and Steve the owner is knowledgeable and listens to his customers concerns and questions. I had hail damage to my 2016 F150 and I took... Read moreThis is the best autobody place in Calgary. Lou's staff are professional and courteous, and Steve the owner is knowledgeable and listens to his customers concerns and questions. I had hail damage to my 2016 F150 and I took it to Lou's for work. The receptionist is super friendly and they also have complimentary hand sanitizer when you first walk into the office. After a few weeks my truck was fixed and it looks better then before the hail damage. Steve knows his vehicles and this is a shop that does things right and doesn't try to cut corners like other shops. The vehicle is detailed before they give it back to you which is great service. Lou's will deal with the insurance company for you if there are unexpected finds or adjustments. I am thoroughly impressed and wouldn't take my vehicles anywhere else. Read less

Dorothy was very profeSsional in handling my questions. I have chosen them based on their 45 Years of experience. These Photos are of their 9 ave SE location.