Quality Collision Repair in Nanaimo

Took my car for an ICBC repair. For im the time I called to finish, it as seamless. The staff was very friendly and kind. They gave me a courtesy car at no cost and did extra small courtesy repairs... Read moreTook my car for an ICBC repair. For im the time I called to finish, it as seamless. The staff was very friendly and kind. They gave me a courtesy car at no cost and did extra small courtesy repairs apart from the ICBC repair.
Highly recommend this place!!
The wonderful lady at the reception was very helpful as well as Gary who took care of my repair.
Highly recommend this place !!
Thank you CSN fir a great experience! Read less

I came into Mid-Island Auto with a smashed back hatch and a shattered nervous system. My car was ready in a record amount of time and the repair job was incredible. Garry, Martha, and their team made every step of... Read moreI came into Mid-Island Auto with a smashed back hatch and a shattered nervous system. My car was ready in a record amount of time and the repair job was incredible. Garry, Martha, and their team made every step of the way as seamless and easy as possible with so much support. I cannot recommend them enough!! 🙏 Read less

I’ve been to them twice for cosmetic issues with my car and they’ve treated me so well both times. Highly recommend!

They replaced my CRV tailgate after the accident fast and effective manner. Nice people and great service! Many thanks

We had two ICBC claims dealt with at Mid-Island Auto. (Tough winter). The rental car was on time right to the shop. Our truck was ready 2 days earlier than expected. The work was top notch and perfect. No more... Read moreWe had two ICBC claims dealt with at Mid-Island Auto. (Tough winter). The rental car was on time right to the shop. Our truck was ready 2 days earlier than expected. The work was top notch and perfect. No more dents and no hint of damage. Plus the truck was super clean when we got it back - like new. Super friendly and professional. Thanks Mid-Island Auto. Read less

I have had my van fixed here on 2 separate occasions and was totally impressed by the excellent customer service. The work they did was amazing and even got my van back a day earlier than expected. Love how... Read moreI have had my van fixed here on 2 separate occasions and was totally impressed by the excellent customer service. The work they did was amazing and even got my van back a day earlier than expected. Love how I also received a lifetime warranty as well. I am definitely recommending them to whomever needs body work on their vehicle. Thank you for the excellent service. Read less

I REALLY like these people. They're straight talking, fair dealing, experts you can trust. I showed up with two high-end cars (one for repair, the other an exotic ride home), but when we were done, I felt like what they'd... Read moreI REALLY like these people. They're straight talking, fair dealing, experts you can trust. I showed up with two high-end cars (one for repair, the other an exotic ride home), but when we were done, I felt like what they'd done should have cost me more. They took no advantage of an obvious opportunity to charge extra. I won't hesitate to use them again. Read less

Awesome locally owned and operated business. They fit me into thier busy schedule, dealt with all the insurance paperwork and finished my repairs under budget!

I called CSN Mid-Island Collision as soon as my husband noticed hit and run on our vehicle. We have used them in the past and based on the excellent job they did each time, and on their excellent customer... Read moreI called CSN Mid-Island Collision as soon as my husband noticed hit and run on our vehicle. We have used them in the past and based on the excellent job they did each time, and on their excellent customer service, we knew they were the very best choice we could make to get our vehicle repaired. Despite being incredibly busy, they fit my husband's repair so he could have it done before a trip. As in the past, the work was done to impeccable standard and my husband left very pleased. This business really exemplifies what we are all looking for - honesty, integrity, hard work, attention to detail, and service with a smile. We will not hesitate to give a hearty recommendation if you find yourself needing your vehicle repaired. Read less

My partner and I lost the driver side mirror off our car and duct taped it on until we were able to bring it in to have it fixed. We were worried we were going to have to order a... Read moreMy partner and I lost the driver side mirror off our car and duct taped it on until we were able to bring it in to have it fixed. We were worried we were going to have to order a new mirror in, but Ralph reattached our mirror in a matter of minutes and even cleaned off the duct tape residue! Ralph really saved us a lot of money and trouble, and clearly cares more about helping people than overcharging clients. We will definitely be repeat costumers. Would highly recommend Read less