Trusted Collision Repair in Prince George

Unfortunately someone backed into my parked car and didn’t leave a note, leaving my front bumper crushed and other damage. The Norgate team took care of my ICBC claim and made my vehicle literally look like new. Dealing with car issues and maintenance is something I find stressful and the Norgate team made my experience so much easier with their excellent service. I was given a courtesy vehicle while they did the repairs and then upon picking up my vehicle I was shocked to see they had washed and detailed the inside of my car which I did not expect. The detail job made me tear up because it was such a nice touch (and also made me a bit embarrassed because I had brought in my vehicle not expecting anyone to touch the inside haha). Every single person I spoke to and dealt with at Norgate was professional and showed a high level of care. Thank you, thank you, thank you! Huge kudos to your team! 10/10 recommendation from me.

CSN Norgate did an amazing job with my vehicle. Repairs were perfect, and they made sure those repairs were completed quickly. I also really appreciated that staff let me in after hours to pick up my car - I just missed their closing time but the lovely gentleman leaving the office let me in after they had already closed down for the day so I didn't have to come back for my car in the morning. When I got in my car, I realized they had given the interior a nice cleaning/detailing, even moving objects from my backseat to the trunk in order to do so. Thanks so much! :)

Great shop to deal with. Workmanship was great. I had one little adjustment issue with the repair and they got me back in and fixed it without a problem.

We have used Norgate Autobody for several years for both business and personal vehicles and always have excellent service in a very timely manner. Everyone who works there is always friendly, professional and courteous. I highly recommend Norgate Autobody.

Great experience! Fantastic service- The work was done in less time than quoted, my car looks like new, friendly staff that went above and beyond. Love that my car was detailed on top of getting fixed. Reminds me of good old fashioned service that is hard to find these days.

We are extremely happy with our experience with Norgate. They told us everything that needed to be done to our truck, and how long it would take. The process was quick. They provided a loner truck which was not expected, we thought maybe a SUV or a small car. They had our truck done before they said it would. The truck looks amazing like it was never damaged. Thanks Norgate you did a wonderful job.

My first time going to CSN Norgate and I was very pleased. Elisha was amazing and provided me with exceptional customer service; going as far as to accommodate my bizarre work schedule so that my car could be fixed! CSN Norgate did a fabulous job; I wanted my car back to its brand new condition and they did that for me! They even detailed it; which I did not expect but I was pleasantly surprised they went that far! Love your service and if I am ever in need of ICBC repairs again I will come see you!

Great experience from friendly courteous staff to receiving my vehicle back in just 2 days instead of the anticipated 6 days and looking like brand spanking new both inside and out...not knowing my vehicle would be detailed on the inside as well, I had the back cab loaded with saddle and horse blankets as well as all my river floating stuff from the summer. I figured they would have skipped the back part but was super impressed that they actually must have removed all my stuff as the WHOLE vehicle was immaculate...10 out of 10 goes to this outfit

Got into a fender bender in Vancouver. Being my first accident it was such a scary experience but Norgate made this whole process less scary by being compassionate and understanding. They went into detail on what they were going to fix to make me understand in full so I’d have no surprises. ICBC did cover damages but they still took the time to communicate with me. Even finished way sooner than I was told!! AND offered to put on my winter tires for me this season. Courtesy car was clean and really nice. Definitely recommend!!

Final bill matched quote I was given and repair was completed a day early. Great work and very friendly and honest staff. Only negative would be the long wait time for an appointment but that’s everywhere in the auto body industry it seems. Highly recommended.