Trusted Collision Repair in Prince George

Very happy with the service and professionalism They do great work and they do it when they say they're going to do it. Courtesy car was also a bonus. All paperwork taken care of. Very easy to deal with and guarantee their work. got my Bmw repaired quickly and they are extremely helpful and knowledgeable. I appreciate the professionalism and the extra attention they gave me. Before and after service is amazing, and will use them again! I highly recommend!! Mr Roy is one of best skilled automotive workers in Town he has a special german touch and really a good person thank you again Sir

The CSN Norgate team are FANTASTIC! Communication & work is excellent, very friendly, easy drop off, courtesy car & pick up was fast & so well organized! Great team, great system!

Norgate went Above & Beyond when they fixed the dent in the hatch of my SUV. The finished look was Amazing!! They even cleaned the Inside of my car. Spotless. I was so impressed I called them back shortly after I picked my car up. I will recommend Norgate to everyone.

Super friendly, amazing kind staff. Super quick and officiant. Had the hole frount side of my Nissan Titan crushed was told wouldn't get my truck back till April but got it back hole month early ❤️ thank you so much

I am very pleased with the service i received from this store. They are very reliable and very effective. The communication was great. They went out of their way to order the parts of my car from Germany. The communication was great.i would highly recommend them.

I was referred by another shop as they couldn't fit me in until May. CSN Norgate got me in 4 February. I was pleased with the Agents knowledge of autos & her tender care of me.
My veh was done in a few short days. They kept me posted daily which I greatly appreciated. They listened 2 all my concerns & even fixed a fender I had damaged previously 2 this accident. I loved how they matched the paint & everything looks new.
I was most impressed that they washed the outside of my vehicle & also cleaned my floor mats, vacuumed & put all my junk on the floor boards into a bag so I could sort thru it & decide where 2 store it or what to get rid of.
I encourage everyone 2 give CSN Norgate a call if u need your vehicle fixed! They were awesome!

Loved how fast they got my car back to me & the repairs were amazing. The staff were really nice & helpful when solving challenges that arose. CSN Norgate came highly recommended to me & the recommendation was why I went there. Now, should there be a need to recommend someone, this is who I would recommend.

Absolutely awesome customer service from Laura! She made everything quick and easy. The shop got my truck fixed up super fast and did an amazing job. Will be recommending to anyone I know that needs a body shop!

I’m sure no one wants to go through an auto insurance claim. I want to thank CSN Norgate for making the experience as smooth and helpful as possible.

I had an unfortunate encounter with a deer that led to significant damage to my car (the deer survived). I called Wood Wheaton Honda whose staff recommended Norgate.

Elisha was the first person with whom I spoke. She quickly set a friendly and helpful approach for getting my car repaired. I had an estimate appointment booked very quickly over the holiday season.

At the appointment, Elisha assessed the car and needs. She made a loaner vehicle available to me.

Elisha worked very hard to communicate with me through the claim and provided helpful and timely updates along the way. I ask a lot of questions, and she was very knowledgeable and open in explaining everything to my satisfaction.

The car was expected to be in repair for about three weeks. I was very happy when Elisha called at just over two weeks to tell me it was ready and had been to Honda for calibration.

Keith handled the return of my car and the sign off. He was as pleasant as Elisha, and very reassuring about making right any concerns that I might notice with the vehicle afterward.

While I don’t have the mechanical knowledge to assess their work, the car looks to be in pristine condition following the repair. Norgate’s staff were thorough… they even cleaned the inside of the vehicle, something I didn’t expect but certainly appreciated.

After this experience, I would be pleased to recommend CSN Norgate to anyone needing autobody work.

Shout out to Keith Parnell. Did a great job reviewing my vehicle for ways to save money on an out of pocket (non-ICBC) vehicle repair. The whole team was great too from the moment they took in my vehicle. They even drove me to my required destination after I dropped off my vehicle.