Booking was so easy, just texted over insurance papers, confirmed with a few days.

So great was their car wash and interior vacuum but best part was they remembered to save my commercial decal on old windshield and still kept it... Read moreBooking was so easy, just texted over insurance papers, confirmed with a few days.

So great was their car wash and interior vacuum but best part was they remembered to save my commercial decal on old windshield and still kept it for the new one!

Highly recommend! Read less

I used Penney Auto Body & Glass to replace my Tesla's cracked windscreen a week or so ago. I found the entire experience was made quick and easy by the team at Penney, who managed the insurance claim and provided... Read moreI used Penney Auto Body & Glass to replace my Tesla's cracked windscreen a week or so ago. I found the entire experience was made quick and easy by the team at Penney, who managed the insurance claim and provided all the support and help needed. My windscreen was replaced promptly and professionally. They were able to squeeze my car in earlier than originally booked, which was great. I would absolutely use them again (although I hope I don't need to!), and I would totally recommend them to anyone looking for polite, prompt, informative, and professional service. Read less

Penney Auto Body was very accommodating and efficient when replacing the windshields of my tesla. I would expect most auto body shops to not have the parts in stock, but they were gracious to have some of the parts to... Read morePenney Auto Body was very accommodating and efficient when replacing the windshields of my tesla. I would expect most auto body shops to not have the parts in stock, but they were gracious to have some of the parts to able to fix it right away, and they offered a courtesy vehicle. I will definitely go to them for my auto body needs in the future. Highly recommend them! Read less

I had taken an appointment 2-3 months before. I dropped off the car (Tesla Model 3) and got a rental car. They took 4-5 days to fix it and called me back to take my car. That same day I... Read moreI had taken an appointment 2-3 months before. I dropped off the car (Tesla Model 3) and got a rental car. They took 4-5 days to fix it and called me back to take my car. That same day I tried to charge my car and the charging port wouldn’t open. I called them - that was a Saturday- and the lady told me to bring it on Monday. I took the car and hardly 15 mins later my car was fixed. I would definitely go back to the Penney. They know what they are doing and they are good at it. Highly recommend!!! Read less

Great customer service. Morris from Penney Autobody was very helpful getting our Tesla glass ordered. The team was friendly, professional and left our car cleaned inside and out.

Very pleasant experience with the repair of my car. The entire process was smooth. My car was fixed on time and on schedule. Quality of the work is top notch! The entire team was... Read moreVery pleasant experience with the repair of my car. The entire process was smooth. My car was fixed on time and on schedule. Quality of the work is top notch! The entire team was very polite and professional. Read less

Great friendly customer service. Communicates timelines and sets expectations accurately with customer. Gives updates via phone. The repair work was done professionally with no noticeable defects. The turnaround time was super reasonable despite them packed full of cars. The whole... Read moreGreat friendly customer service. Communicates timelines and sets expectations accurately with customer. Gives updates via phone. The repair work was done professionally with no noticeable defects. The turnaround time was super reasonable despite them packed full of cars. The whole ICBC claim process was handled well. Would definitely come back for future collision repair, but hopefully never again. Read less

I took my Tesla here for a windshield replacement. Customer service was excellent here and they were kind and courteous. The job was done cleanly and in an efficient time. I recommend coming here for your Tesla needs. Lots of... Read moreI took my Tesla here for a windshield replacement. Customer service was excellent here and they were kind and courteous. The job was done cleanly and in an efficient time. I recommend coming here for your Tesla needs. Lots of Tesla's were there to be worked on too. Read less

Penney did a superb job of cosmetically repairing my bumper after an accident left it with scratches and dents. Although the wait time for an appointment was long (accident occurred in July and my repair was in September), the work... Read morePenney did a superb job of cosmetically repairing my bumper after an accident left it with scratches and dents. Although the wait time for an appointment was long (accident occurred in July and my repair was in September), the work was completed within two days. Penney loaned me a car in the meantime and, upon receiving my car, it was in better shape than I left it. The cosmetic repair made the bumper look just like an OEM replacement and Penney did the courtesy of washing the car's exterior and vacuuming the interior. If your car needs work, and it isn't urgent or safety-compromising to drive in the meantime, I would definitely recommend Penney as it is worth the wait. Read less

They have a Purolator drop off point if you want to return your Amazon items. Just ensure that you pack the item and print and attach the return label at home. They dont have printing service. It just you go... Read moreThey have a Purolator drop off point if you want to return your Amazon items. Just ensure that you pack the item and print and attach the return label at home. They dont have printing service. It just you go there and drop your item. Pretty convenient. Read less