My car was in a hit and run and CSN Reid Bros was very efficient and great to deal with. My car was in and had a quote the day i contacted them, and once approved with my insurance was... Read moreMy car was in a hit and run and CSN Reid Bros was very efficient and great to deal with. My car was in and had a quote the day i contacted them, and once approved with my insurance was in to be fixed 3 days later. Great customer service and they did a fantastic job with the repairs. My car was even cleaner on the inside when i picked it up! Read less

This review is from my neighbor Vito:

I bought my GMC Canynon truck at Reid Bros in 2018. A deer hit my truck and I went to CSN - Reid Bros Collision (392 Daniel Street S) for repairs. Went there twice... Read moreThis review is from my neighbor Vito:

I bought my GMC Canynon truck at Reid Bros in 2018. A deer hit my truck and I went to CSN - Reid Bros Collision (392 Daniel Street S) for repairs. Went there twice and wasn't happy with the job done. However, when Trevor the owner learned about my concern, he has reached out and asked for a second chance.

I returned yesterday and my truck was ready for pickup the same day. Great job and thoroughly spotless. Trevor has also offered me a $300 gift certificate. I appreciate their efforts to rectify the situation. Thank you. Read less

This review is from my neighbor Vito:

I bought my GMC Canynon truck at Reid Bros in 2018. A deer hit my truck and I went to CSN - Reid Bros Collision (392 Daniel Street S) for repairs. Went there twice... Read moreThis review is from my neighbor Vito:

I bought my GMC Canynon truck at Reid Bros in 2018. A deer hit my truck and I went to CSN - Reid Bros Collision (392 Daniel Street S) for repairs. Went there twice and wasn't happy with the job done. However, when Trevor the owner learned about my concern, he has reached out and asked for a second chance.

I returned yesterday and my truck was ready for pickup the same day. Great job and thoroughly spotless. Trevor has also offered me a $300 gift certificate. I appreciate their efforts to rectify the situation. Thank you. Read less

Hit a deer with the car, everything has been repaired to my satisfaction and Zac was very patient and pleasant to deal with.

Hit a deer with the car, everything has been repaired to my satisfaction and Zac was very patient and pleasant to deal with.

Great staff and management (Zak and Alicia) - Tim and his crew did a great job on the truck. Great to have good local service.

Great staff and management (Zak and Alicia) - Tim and his crew did a great job on the truck. Great to have good local service.

They do very good work but every experience I've had seems to take far longer than I feel it should. But I suppose that's the trade off for getting quality work done.

I was totally shocked when I heard my wife was in an accident back in December. I rushed to see her at the hospital, she was ok, pretty banged up but ok, now I could check the car.
I had... Read moreI was totally shocked when I heard my wife was in an accident back in December. I rushed to see her at the hospital, she was ok, pretty banged up but ok, now I could check the car.
I had already called my insurance but I called CSN Reid Brothers to get some information of how things work.
The manager was quite good at remaining calm and slowed things down for me. He did give some information of how things work. I had called my insurance and they told me they had already taken care of things, and the car was picked up next day, in Smith Falls
In a scary situation like this it was nice to have someone take the time, be understanding, be calm and give some good advice and reassurance that things would be ok.
After dealing with you in Arnprior I did have the option to bring my vehicle there but as my insurance (Wawanesa) was called and they were very caring and took care of the situation right away, I continued to let them handle everything. They wrote my car off and I don't think bringing it to Arnprior would have made a difference but knowing it is my choice is very good to know.

Thank you guys

Bryan Read less

Reids installed a spray in liner in my truck. The service was professional and the job was well done, in an efficient manner. I would recommend there services.