Professional Auto Body Repair in Kitchener

CSN did a wonderful job on my vehicle! Megen did an excellent job keeping me informed on any updates on my vehicle during repairs. Very satisfied with their work.

Pro: Super nice people, office is clean and tidy! I'd totally take my car here for insurance work.

Con: I went for a quote on minor body work and it took nearly an hour to get the inspection done. A... Read morePro: Super nice people, office is clean and tidy! I'd totally take my car here for insurance work.

Con: I went for a quote on minor body work and it took nearly an hour to get the inspection done. A verbal summary of work was provided at the end, but no physical quote or dollar amt was given. It took two days for the $ amount to be sent via email and the total quote was ultimately almost 3x more than I was quoted elsewhere. Parts/supplies were about the same, but the total labor time was way higher (hourly labor rates somewhat higher). Perhaps my job was just too small potatoes for them?

Summary: good work costs money, and if my insurance is paying for it, have at it!! But for small out of pocket costs it was more cost effective to go elsewhere. Read less

Had a great experience! Friendly and experienced staff. My van looks brand new!

My elderly parents were in an accident and chose to use CSN Shirley Dr for repairs as they are part of the preferred service program through the Desjardins Insurance company. I am leaving this review on my parents behalf.... Read moreMy elderly parents were in an accident and chose to use CSN Shirley Dr for repairs as they are part of the preferred service program through the Desjardins Insurance company. I am leaving this review on my parents behalf. They could not stop talking about how friendly the service was and the extra amount of care they were given. They were very comfortable with this collision centre. The service you can expect here is very friendly and extremely helpful. They arranged everything from beginning to end with the rental vehicle and repairs. My parents were very pleased with Jesse and Megen. This experience has been a breath of fresh air for me as I live an hour away from them and I work for an insurance company so we hear about the aggravation people have to go through when getting their vehicles repaired. Thank you to CSN Shirley Dr for giving my parents such wonderful service!! You provide “small town service” in a big city. Thank you for being so fantastic! Read less

There were very helpful and professional. They completed the estimate on my car. They even straitened the door to help with wind noise without me asking. Made the car much better to drive while I wait to get it in.... Read moreThere were very helpful and professional. They completed the estimate on my car. They even straitened the door to help with wind noise without me asking. Made the car much better to drive while I wait to get it in. Will update once the work is done but they made me feel very comfortable with how the do business. Read less

I was so impressed with the service of CSN. From the moment I walked in and had no idea how anything worked with a collision repair to when I walked out. I was given a step by step of how... Read moreI was so impressed with the service of CSN. From the moment I walked in and had no idea how anything worked with a collision repair to when I walked out. I was given a step by step of how things work. Once the parts came in Jesse kept me up to date on the status as of my vehicle. Such great service!! I would recommend CSN Shirley dr. To anyone!!! Read less

I have been here several times in the past (towing cars here). Now I'm the customer and the staff are very friendly and explain the process from beginning to end.

I have 2016 mazda6 needs to get fixed after someone did damage to it while parked, HONESTLY this is the best certified body shop in KW , they did awesome job that makes me feel my car is brand new!!... Read moreI have 2016 mazda6 needs to get fixed after someone did damage to it while parked, HONESTLY this is the best certified body shop in KW , they did awesome job that makes me feel my car is brand new!! thanks a lot Jesse I appreciate all the professionalism and the great job! Read less

Quality work, fast, cost-friendly ... what more could you ask for? Jesse was great. There's a reason Schlueter Acura sends their body work customers there and it's not just because it's located across the street. Schlueter and Acura are a... Read moreQuality work, fast, cost-friendly ... what more could you ask for? Jesse was great. There's a reason Schlueter Acura sends their body work customers there and it's not just because it's located across the street. Schlueter and Acura are a step above the rest. So is CSN. Read less

Great all around experience with these guys!