Collision Repair Services in Ottawa

I brought my car to Turpin-Capital on Laperriere after being rear-ended in a collision, and was so happy with the amazing level of customer service I received. Peter and Nora were both so approachable, professional and kind, and I... Read moreI brought my car to Turpin-Capital on Laperriere after being rear-ended in a collision, and was so happy with the amazing level of customer service I received. Peter and Nora were both so approachable, professional and kind, and I felt taken car of every step of the way. My car was repaired shockingly fast, and feels brand new again. I highly recommend this auto body shop! Read less

I went for an estimate for minor bodywork but the cost for painting would have been prohibitive for such a minor correction due to it location . They then proceeded to try and polish out the... Read moreI went for an estimate for minor bodywork but the cost for painting would have been prohibitive for such a minor correction due to it location . They then proceeded to try and polish out the problem and even made a minor mechanical repair to the car trim..all without charge! I would not hesitate to bring my car back for any required service . Read less

Excellence service, great communication and friendly staff in the shop. My car looked great when I got it back after being in an accident. It was seamlessly repaired and spotless. I was very happy with the results and customer service.... Read moreExcellence service, great communication and friendly staff in the shop. My car looked great when I got it back after being in an accident. It was seamlessly repaired and spotless. I was very happy with the results and customer service. The repair took some time because of the delay in parts with the supply chain from Europe but the team kept me up to date. I will be returning In the future! Read less

Had my 2017 Escape repaired here, they did a great job!

Exceptional quality repair and Professional customer service.

I recently had major serious repairs to the rear-end of my 2018 Forester. Turpin was recommended by CAA. The delivery of parts took long, a supply chain issue out of their control . Also... Read moreExceptional quality repair and Professional customer service.

I recently had major serious repairs to the rear-end of my 2018 Forester. Turpin was recommended by CAA. The delivery of parts took long, a supply chain issue out of their control . Also due to a staffing issue out of their control, the repair was delayed. They were open and clearly explained the repairs, the reasons for the delays and provided estimates for delivery considering the circumstances.

The actual repair is high quality, looks as good as new. And, they delivered the vehicle in sparkling cleanliness inside and out. Amazing! The service from all the staff at all times was courteous, helpful, straight-forward and timely - from the reception, the appraisers and the technicians. Due to the delay as a result of the staffing matter, Management took care of the extra rental cost above my insurance coverage - this is real and valued consideration of their customer. They provided overall exceptional service from initial contact to the delivery of my vehicle. I highly recommend them. Thank you, Turpin! Read less

After my Tesla was side swiped in Bancroft back in October, I contacted Turpin Capital and they accepted my vehicle while other garages turn me away due to lack of space and a considerable wait time on the completion of... Read moreAfter my Tesla was side swiped in Bancroft back in October, I contacted Turpin Capital and they accepted my vehicle while other garages turn me away due to lack of space and a considerable wait time on the completion of the repairs.

Every time I called, if I couldn't get the agent responsible for my vehicle, Turpin Capital got back to me in a reasonable timeframe to answer my questions.

The battery on my tesla did go down to 0% at one point while at the garage which game me some cause for concern as I know it's not healthy for the battery to be drained completely; but besides that, the experience was relatively painless and my vehicle seems to be in great condition. Read less

Dropped my 2012 Corolla off to have the front bumper replaced after being hit. When picking up the car, I didn't recognize it at first. The bumper blended seamlessly and they had cleaned and buffed the rest... Read moreDropped my 2012 Corolla off to have the front bumper replaced after being hit. When picking up the car, I didn't recognize it at first. The bumper blended seamlessly and they had cleaned and buffed the rest of the car inside and out making it look like new. I didn't think my old car could look so good. Read less

Collision repair to a new Escalade following a rear end winter accident; polite, efficient and very concise estimating and booking process to start. The repair itself is immaculate, done as soon as parts were available so I was already pleased.... Read moreCollision repair to a new Escalade following a rear end winter accident; polite, efficient and very concise estimating and booking process to start. The repair itself is immaculate, done as soon as parts were available so I was already pleased. But they touched up a stone chip on the front then detailed my vehicle. I'm beyond impressed, they made me feel like the old Turpin dealership tradition of service still exists. Read less

Service was quick, took as long as promised and quality is excellent. Customer service and support during the process was really helpful Thanks very much Catherine, Danny and the team at CSN Turpin!

We had a complicated repair and was through insurance - Kevin was fantastic and Sherry? The office admin we’re incredibly helpful and accommodating! Excellent service and also excellent service with enterprise next door - Turpin took care of everything for... Read moreWe had a complicated repair and was through insurance - Kevin was fantastic and Sherry? The office admin we’re incredibly helpful and accommodating! Excellent service and also excellent service with enterprise next door - Turpin took care of everything for us and did a fabulous job! Read less