Collision Repair Services in Ottawa

I recently had collision work done at Turpin Capital collision and was very impressed with everyone at the shop. From Pete at the appraisal center to the person who I dealt with when I had to pay the final bill.... Read moreI recently had collision work done at Turpin Capital collision and was very impressed with everyone at the shop. From Pete at the appraisal center to the person who I dealt with when I had to pay the final bill. The work done was amazing and the vehicle was returned as good as new. A little added bonus was when I went to pick up my vehicle being repaired, the vehicle I was driving the oil light came on. Pete asked for my keys and he brought it in for an oil change, yes I had to pay for that service but Pete went out of his way to ensure I was well taken care of... Great place that I will recommend going forward. Read less

Just had my 2012 Camaro SS repaired from a minor collision. Pete and his team were very professional,caring,and efficient. I could tell they truly cared for me as a customer. Thanks to everyone there.

I brought my car to Turpin-Capital on Laperriere after being rear-ended in a collision, and was so happy with the amazing level of customer service I received. Peter and Nora were both so approachable, professional and kind, and I... Read moreI brought my car to Turpin-Capital on Laperriere after being rear-ended in a collision, and was so happy with the amazing level of customer service I received. Peter and Nora were both so approachable, professional and kind, and I felt taken car of every step of the way. My car was repaired shockingly fast, and feels brand new again. I highly recommend this auto body shop! Read less

Great service/people, very accommodating and professional in all they did.
Had to fix my rear bumper, had it done within few hours. They returned my car not only fixed but cleaned as well.
Once again, guys, great job.
You won’t be disappointed with them.

Great service/people, very accommodating and professional in all they did.
Had to fix my rear bumper, had it done within few hours. They returned my car not only fixed but cleaned as well.
Once again, guys, great job.
You won’t be disappointed with them.

I went for an estimate for minor bodywork but the cost for painting would have been prohibitive for such a minor correction due to it location . They then proceeded to try and polish out the... Read moreI went for an estimate for minor bodywork but the cost for painting would have been prohibitive for such a minor correction due to it location . They then proceeded to try and polish out the problem and even made a minor mechanical repair to the car trim..all without charge! I would not hesitate to bring my car back for any required service . Read less

Excellence service, great communication and friendly staff in the shop. My car looked great when I got it back after being in an accident. It was seamlessly repaired and spotless. I was very happy with the results and customer service.... Read moreExcellence service, great communication and friendly staff in the shop. My car looked great when I got it back after being in an accident. It was seamlessly repaired and spotless. I was very happy with the results and customer service. The repair took some time because of the delay in parts with the supply chain from Europe but the team kept me up to date. I will be returning In the future! Read less

Had my 2017 Escape repaired here, they did a great job!

Exceptional quality repair and Professional customer service.

I recently had major serious repairs to the rear-end of my 2018 Forester. Turpin was recommended by CAA. The delivery of parts took long, a supply chain issue out of their control . Also... Read moreExceptional quality repair and Professional customer service.

I recently had major serious repairs to the rear-end of my 2018 Forester. Turpin was recommended by CAA. The delivery of parts took long, a supply chain issue out of their control . Also due to a staffing issue out of their control, the repair was delayed. They were open and clearly explained the repairs, the reasons for the delays and provided estimates for delivery considering the circumstances.

The actual repair is high quality, looks as good as new. And, they delivered the vehicle in sparkling cleanliness inside and out. Amazing! The service from all the staff at all times was courteous, helpful, straight-forward and timely - from the reception, the appraisers and the technicians. Due to the delay as a result of the staffing matter, Management took care of the extra rental cost above my insurance coverage - this is real and valued consideration of their customer. They provided overall exceptional service from initial contact to the delivery of my vehicle. I highly recommend them. Thank you, Turpin! Read less

After my Tesla was side swiped in Bancroft back in October, I contacted Turpin Capital and they accepted my vehicle while other garages turn me away due to lack of space and a considerable wait time on the completion of... Read moreAfter my Tesla was side swiped in Bancroft back in October, I contacted Turpin Capital and they accepted my vehicle while other garages turn me away due to lack of space and a considerable wait time on the completion of the repairs.

Every time I called, if I couldn't get the agent responsible for my vehicle, Turpin Capital got back to me in a reasonable timeframe to answer my questions.

The battery on my tesla did go down to 0% at one point while at the garage which game me some cause for concern as I know it's not healthy for the battery to be drained completely; but besides that, the experience was relatively painless and my vehicle seems to be in great condition. Read less